Country Community Manager

Title: Country Community Manager - Japan

Location: Japan 

About HeyGen

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences.

ABOUT THE ROLE

HeyGen is redefining how the world creates video—empowering creators, teams, and businesses to tell their stories with AI-powered video creation.

We are looking for a Country Community Manager to build and grow HeyGen’s local community ecosystem. This role is responsible for cultivating relationships with the local community of users and advocates who help drive trust, learning, and long-term advocacy in-market.

As part of HeyGen’s international growth efforts, you will lead community strategy and execution locally—activating ambassadors, supporting community-led events, and building partnerships that make HeyGen feel relevant, credible, and embedded in the local community.  The opportunity will start as a long-term contract with part-time hours approximately 20-25hrs per week.

THE ROLE

The Country Community Manager builds and grows HeyGen’s local presence by cultivating strong relationships with knowledge-based creators, partners, and community leaders.

The role focuses on recruiting, enabling, and activating local ambassadors—supporting them to host events, educate users, and represent HeyGen within their communities. Through partnerships and locally led initiatives, you help turn product value into trust, learning, and sustained adoption.

You act as the connective tissue between global strategy and local execution, ensuring HeyGen shows up in each market in a way that is culturally relevant, credible, and human.

KEY RESPONSIBILITIES

• Develop and execute a focused country-level community plan aligned with HeyGen’s global direction.
• Identify, recruit, and support local ambassadors who can educate users and represent HeyGen.
• Enable ambassadors and partners with resources, guidance, and ongoing support.
• Support high-quality, community-led activations (virtual or in-person), such as workshops or meetups.
• Identify and nurture strategic local partnerships that extend HeyGen’s reach and credibility.
• Track core community signals (e.g. ambassador activity, events supported, qualitative feedback).
• Share local insights, learnings, and recommendations with the global team.

WHAT SUCCESS LOOKS LIKE

Within 12 months, you have built:

• A strong base of active, engaged ambassadors
• A consistent cadence of ambassador-led events
• Trusted local partnerships that extend HeyGen’s reach
• A self-sustaining community engine that does not rely on you to execute everything

WHO THIS IS FOR

• Experienced community builders, creators, or ecosystem operators comfortable working independently.
• Professionals who know how to drive outcomes through relationships rather than headcount.
• Contractors who value clarity of scope, autonomy, and flexible engagement.
• Candidates with experience in creator platforms, SaaS, or education-led products.

Bonus if you:

• Have worked with creators, educators, or SaaS products
• Have experience running events or programs at scale
• Have partnered with accelerators, agencies, or creator networks
• Have seen community-led growth work in practice

Compensation:

 We are looking to pay a competitive hourly wage based on your skills, experience and region.   Expected range is  JP¥7,100 - JP¥8,600/hr

Location

We are looking for a Country Community Managers in Japan.  The expectation is for the employee to work remotely within the region they will be supporting as the Community Manager.  

Join us at HeyGen and help build the future of how people connect, create, and communicate through video.