Cash Posting Supervisor

Title: Cash Posting Supervisor

Location: Southfield, MI,  United States

Job Description:

What you’ll do…

This position will be responsible for supervising the day to day operations of the Claims Processing Team. This position is responsible for accuracy of claims payment posting according to company policies in accordance within the established reporting cycles. The role will be responsible for maintaining Team moral, accountability & productivity. 

This position is located at our corporate office in Southfield, MI and has a hybrid schedule of Monday, Tuesday and Thursday in office and Wednesday/Friday remote. 

What you’ll bring to the team… 

• Motivate the Team to meet required goals & encourage personal growth within the Team and GEDC
• Ensure accurate processing of all claims payments in a timely manner
• Manage overtime within allotted budget
• Supervision of cash posting staff, training, performance evaluation, and workload prioritization
• Investigating discrepancies, handling unapplied payments, and resolving payment issues with payers or internal teams
• Work with billing, claims resolution, and IT to resolve issues and ensure seamless cash flow processes
• Other claims processing or administrative tasks as requested by direct Manager

Knowledge, skills & abilities...

• High level of detail orientation and organizational skills
• Basic math and analytical abilities
• Intermediate computer skills including Microsoft Excel and PowerPoint
• Strong 10 key skills with data entry accuracy track record
• Excellent written and interpersonal communication skills
• Ability to work independently and professionally
• Ability to manage multiple priorities and deadlines in a high-volume environment with tight timelines
• Ability to maintain confidentiality of Team Member information
• Ability to analyze workflows, identify bottlenecks, and implement improvements for efficiency and accuracy
• Familiarity with Explanation of Benefits (EOBs), Electronic Remittance Advice (ERAs), and denials preferred

Education & Experience...

• High School Diploma or GED equivalent
• Medical/Dental Claims Processing experience required
• 2-3 supervisory experience
• 5-7 years’ experience in claims processing preferred but not required

About GEDC…

Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.

#IND7

GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.

Job Details

Job Family

Claims Processing

Job Function

Revenue Cycle

Pay Type

Salary