Bankruptcy Specialist

Title: Bankruptcy Specialist

remote type

Hybrid

locations

Wake County, NC

time type

Full time

job requisition id

JR-123181

Agency

Dept of Revenue

Division

Taxpayer Assistance , Collections

Job Classification Title

Administrative Specialist I (S)

Position Number

60082254

Grade

NC08

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Description of Work
The North Carolina Department of Revenue is recruiting for a Bankruptcy Specialist (Administrative Specialist I). The Bankruptcy Specialist serves an essential role in the Bankruptcy Unit that is charged with the task of protecting the state's interests in collecting tax obligations from taxpayers who have filed bankruptcy under federal bankruptcy laws. This position works in a hybrid capacity and is required to work at the Raleigh Headquarters multiple times a week.

The position quickly and thoroughly processes all bankruptcy notices received by the Bankruptcy Unit. The work involves processing specialized documents received from the courts and interpreting the procedures that need to be followed throughout the work process. The Bankruptcy Specialist also processes payments received. The position makes technical determinations based upon established procedures.

The Bankruptcy Specialist accesses taxpayer account information, enters information into a computerized tax system, and adheres to Departmental rules and regulations as well as Federal bankruptcy requirements. The position answers telephone calls and responds to taxpayers, listening carefully to the taxpayer to ensure the taxpayer's question is properly addressed, referring the caller to the appropriate Unit and Departmental staff for assistance. Bankruptcy Specialists are required to quickly learn and understand the U.S. Bankruptcy Code and a variety of tax schedules (e.g., corporate income and franchise, individual income, motor fuels, sales and use, scrap tire, white goods, and withholding tax schedules).

Priorities within the work unit change frequently depending on immediate needs of the Department. The position has the responsibility of preventing any disclosure of tax information to an unauthorized person.

Knowledge Skills and Abilities/Management Preferences

• Demonstrated experience with analyzing facts, interpreting data, policies, and procedures

• Demonstrated experience serving as part of a collaborative team

• Demonstrated knowledge of Microsoft Office products, including Word, Excel, Access, and Outlook, with the ability to learn and utilize a variety of other processing systems

• Bankruptcy-related work experience

Recruitment Range: $39,244 - $43,000

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants. 

COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  

Some highlights include:  

• The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service   

• Twelve paid holidays per year   

• Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year   

• Twelve sick days/year which are cumulative indefinitely  

• Paid Parental Leave   

• Personal Observance Leave and Community Service Leave    

• Longevity pays lump sum payout yearly based on length of service   

• 401K and 457 plans 

• Eligibility for the Public Service Loan Forgiveness Program 

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.

To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.

Applicants eligible for veteran's preference should attach a copy of form DD-214.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.