Associate Account Manager

Title: Associate Account Manager - West Region

Location: Remote West United States

Job Description:

Ascend Learning: Empowering Lives Through Purpose-Driven Work

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals, and insurance brokers.

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. Ascend Learning is always looking for talented, passionate professionals to join us in our mission to help change lives. 

Ascend Learnings Nursing Category is fueled by a commitment to excellence as we support the full learning journey of future nurses. Our nursing brands - ATI, APEA, and NursingCE - offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education administrators and faculty with best-in-class support and expertise from some of the sharpest minds in nursing education.

We aid nurse educators in understanding students comprehension based on nearly two decades of data - including more than 12 million proctored assessments - that detail student learning and performance. The result is customers who are confident in their program offerings and positioned for healthy outcomes.

Job Opportunities

As a client-facing Associate Account Manager for ATI, youll support the management of major accounts, identify upsell prospects, and conduct customer insight analysis. Additionally, youll provide sales support across various territories within the West region. This will cover CA, ID, NV, NM, AZ, and HI. Up to 50% travel required.

Where Youll Work

This position offers the flexibility of remote work, living within the West region. Travel required.

What Youll Do

• Aid Account Managers in identifying new business and upselling opportunities
• Address client challenges with ATI solutions
• Support Solutions Executives in outreach efforts to boost ATI awareness and generate leads
• Support account growth strategies through territory management, pipeline development, and cross-selling referrals
• Support Account Managers (AM) with pulling data to assist with business reviews
• Conduct live sales demos of ATI products and bundles
• Provide backup support for district vacancies to foster new prospects and manage accounts
• Collaborate with internal teams to strengthen go-to-market strategies, address client requirements, and provide outstanding client support
• Support account growth strategies, including territory management, pipeline opportunities, and deliver exceptional service
• Maintain CRM records, tracking prospect headcounts and category suitability, generating precise sales forecasts, and overseeing lead quality
• Ensure accurate capture of win/loss data for opportunities and client retention

Requirements

• Bachelor's degree required
• 1+ years of sales account management experience within industry
• Professional presence, business acumen
• Strong verbal and written communication skills
• Strong presentation skills
• Strong analytical abilities are essential for sales data interpretation and trend identification
• Proficient in Word, Excel, and PowerPoint
• Up to 50% of travel expected

Benefits

• Flexible and generous paid time off
• Competitive medical, dental, vision, and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement