Assistant Director, Alumni Engagement

Title: Assistant Director, Alumni Engagement (Regional)

Location: William & Mary

Job Description:

Job Requisition:

Department:

CC00262 WM001 | WMUA | Finance & Administration

Job Family:

Staff - Alumni Affairs

Worker Sub-Type:

Regular (benefited)

Job Requisition Primary Location:

Alumni House

Primary Job Posting Location:

William & Mary

Job Description Summary:

Mission statement: University Advancement creates the conditions for opportunity – human, financial and experiential – by garnering and stewarding the resources that advance William & Mary (W&M).

Summary:
The Assistant Director, Alumni Engagement - Virginia and Southeast Regions is a key member of the Alumni Engagement team in the Office of University Advancement at William & Mary. Alumni Engagement ensures that all W&M alumni are engaged, involved, represented, and encouraged to be active with, informed about, and supportive of William & Mary.

Reporting to the Senior Director, Alumni Engagement, the Assistant Director is responsible for building community among William & Mary alumni in the Virginia and Southeast regions. The Assistant Director will manage a portfolio of volunteer leaders and act as an ambassador to alumni for the university. This role will develop, deliver and manage in-person and digital engagement opportunities that strengthen the lifelong ties alumni have to each other and to alma mater.

The Assistant Director is also responsible for documenting, reporting and budgeting for their programming, as well as managing university and William & Mary Alumni Association funds.

The Associate Director will help foster a culture of belonging that provides opportunity for all people and perspectives. This is a hybrid position based in Williamsburg, VA, that offers a flexible work environment and includes opportunities for travel throughout the US.

Learn more on the University Advancement website https://advancement.wm.edu/come-work-with-us/open- positions/index.php.

Job Description:

For full consideration, submit application materials by the review date. Applications received after the review date will be considered if needed. A resume and cover letter are required for this position.

 

Salary: Up to $50,000 commensurate with experience and internal alignment.

Required Qualifications:

• Bachelor’s degree or equivalent combination of education, training and or experience.

• Experience in alumni relations, fundraising, volunteer management or a related field such as enrollment or membership management (typically 2 years).

• Strong project coordination, program development, and event coordination experience (typically 2 years).

• Working knowledge of fundraising principles and volunteer management with the ability to manage and train volunteers.

• Excellent interpersonal and communication skills, with the proven ability to work effectively with a diverse constituency and collaboratively with colleagues, while exercising discretion and diplomacy in all interactions.

• Strong analytical and problem-solving skills with the ability to compile and analyze data and produce metrics, exercising sound judgment when making decisions or recommendations, especially in high pressure situations.

• An independent nature, with the ability to work effectively and successfully off campus with minimal supervision.

• Proficiency with Microsoft Office products, specifically MS outlook, Word, and Excel, as well as other software proficiency in databases and web-based applications.

 

Preferred Qualifications:

• Familiarity with creating and promoting events through various communication channels.

• Extensive knowledge of the campus, mission and traditions of William & Mary.

• Experience in data research, program analysis and producing metrics, using a CRM or relational database and other resources.

• Demonstrated experience in fundraising, student engagement, or volunteer management or closely related field.

 

Conditions of Employment: 

• Flexibility is required as this position is subject to overtime during high peak times (to include occasional evenings and weekends around college events and deadlines), as needed. Flexibility and the ability to travel frequently. Ability to lift 25 lbs.

 

Duties: 

40% - Relationship & Volunteer Management:

• Cultivate relationships with regional alumni and volunteer leaders by managing a portfolio focused on volunteer pipeline development and executing engagement initiatives that include regional events, volunteer opportunities, and digital platforms such as One Network.

• Meet with alumni, current volunteers and potential alumni volunteer leaders in the Virginia and Southeast Regions, virtually and in person, to promote the priorities of William & Mary.

• Lead and document follow-up communication with alumni and volunteer leaders. Identify and recommend potential prospective alumni for boards, councils, and other volunteer opportunities.

• Serve as primary liaison to network leaders in the Virginia and Southeast Regions, provide network and volunteer training, and attend network leader meetings to represent the W&M alumni association and the university.

• Lead annual reporting activity, strategic plans and budgeting for volunteer networking programming.

 

30% - Engagement Programming Management & Analysis:

• Collaborate with the University Advancement Strategic Events team to design, develop, and manage in-person and virtual alumni engagement opportunities, including event logistics, communications, and onsite coordination, to cultivate meaningful connections among alumni, parents, friends, and students.

• Constantly analyze programming and make recommendations for program refinement.

• Responsible for reporting, assessment and ROI for alumni engagement events and programs. Assist in survey, metrics and bench-marking logistics for engagement opportunities and programming, including distribution of surveys, compilation of results, and management of follow-up, including analyzing effectiveness and progress of regional programs.

• Research industry trends and identify best practices to enhance alumni engagement programming, ensuring fresh, relevant, and impactful experiences for regional alumni, donors, and prospective supporters.

 

20% - Cross-Campus Partnerships:

• Work closely with the Regional Advancement and Career Development and Professional Engagement teams, as well as various constituent offices and departments throughout campus as a primary liaison to regional alumni networks, volunteers and emerging markets, including providing volunteer training.

• Enhance and foster deeper partnerships and engagement opportunities and programming with campus departments including, but not limited to Raymond A. Mason School of Business, School of Education, Law School, VIMS and the Batten School, College of Arts & Sciences, School of Computing, Data Science and Physics, Student Affairs, University Libraries, Muscarelle Museum of Art, W&M Athletics, and others.

 

10% - Administrative:

• Enhance and foster deeper partnerships and engagement opportunities and programming with campus departments including, but not limited to Raymond A. Mason School of Business, School of Education, Law School, VIMS and the Batten School, College of Arts & Sciences, School of Computing, Data Science and Physics, Student Affairs, University Libraries, Muscarelle Museum of Art, W&M Athletics, and others.

Additional Job Description:

Job Profile:

JP0521 - Alumni Relations Officer - Exempt - Salary - S09

Qualifications:

Compensation Grade:S09