Adult Services Evaluator

Title: Adult Services Evaluator

Location: Seattle, WA

Salary

$110,087.54 - $139,542.21 Annually

Location 

Chinook Building 401 5th Avenue Seattle, WA

Job Type

Career Service (Exec)

Job Number

2026PX26912

Department

DCHS - Community & Human Srvcs

Division

Comm & Human Svcs Admin

Full- or Part-Time

Full Time

Job Description:

Summary

Are you a skilled evaluator with a commitment to social justice and anti-racist data and measurement? Do you enjoy working collaboratively with partners to practice data-informed decision making? Are you interested in putting your skills to work to make a difference in your community? If so, King County's Department of Community and Human Services (DCHS) is looking for you!

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

The Performance Measurement and Evaluation (PME) unit is recruiting for two mid-level evaluators. One position is expected to specialize in performance measurement strategies for older adults programs and one position is expected to specialize in performance measurement strategies for resilient communities programs. These positions are centrally located within the PME unit of the DCHS Director's Office. PME is composed of a team approximately 50 dedicated evaluators, data scientists, data engineers and other professionals who work with program staff and providers to develop frameworks for understanding the outcomes and equity impacts of programs funded by DCHS. This work includes determining appropriate performance measures, managing data collection, supporting continuous quality improvement efforts, and conducting in-depth analyses to inform decision making and improve service delivery. PME disseminates research and evaluation findings and promotes organizational learning through presentations, data share backs, published reports, dashboards, and other data products.

These evaluator position will work to support DCHS's Adult Services Division (ASD) staff. The Adult Services Division is home to the Veterans, Seniors and Human Services Levy (VSHSL) as well as other funded programming, all which works in partnership with communities to develop, support and provide human services programs focused on achieving results in housing stability, financial stability, healthy living, social engagement, and system access for veterans, servicemembers and their families, older adults and their caregivers, and other populations who experience vulnerability. The division's work also includes efforts to strengthen connections within and improve access to the human services system.

This selection process will fill our current vacancies but may also be used to create a pool of qualified candidates should additional Evaluator positions open up within the next six (6) months.

Job Duties

To be considered minimally qualified applicant must demonstrate a background that provides the knowledge, skills and ability to:

Develop and Implement Performance Measurement and Evaluation Plans

• Serve as evaluation subject matter expert for particular program areas, including:

• Deeply understand needs of the target population(s), relevant policy, provider dynamics, etc.

• Understand common program models, appropriate evaluation approaches, and related measures and reporting requirements.

• Explore and support how PME activities could support program area(s) strategic goals.

• Lead conversations to understand the program model and theory of change and develop performance measures using a Results-Based Accountability (RBA) framework.

• Develop data collection instruments and quality assurance processes to ensure accurate and timely data collection.

• Help facilitate conversations to understand and use data for continuous quality improvement.

• Support the design and implementation of evaluations of key initiatives using rigorous methods (e.g., quasi-experimental design).

Create Reports and Fulfill Data and Research Requests

• Consistently conduct analyses to explore inequities in program access, quality, and impact.
• Analyze and interpret both quantitative and qualitative data using appropriate statistical methods and data manipulation tools.
• Develop reports, dashboards, presentations, and other visual representations of data to support program monitoring, continuous quality improvement activities, and share evaluation findings.
• Complete literature searches and synthesize relevant research to support development of requests for proposals and policy decisions.
• Support the preparation and presentation of data requests, reports and briefings that summarize results and interpretations of findings for a wide range of audiences including policy makers, system administrators, service providers, clients, media, advocates and/or community representatives.

Contribute to Unit, Division, and Departmental Infrastructure and Priorities

• Actively contribute to the furthering of anti-racist work and equity and social justice initiatives within and across divisions and units.
• Support internal and external partners in the use of data for decision making and continuous quality improvement.
• Participate in the coordination of data collection and management, including data compilation from internal and external sources and data quality assurance processes.
• Participate in selected team, work group, unit, division, and department meetings.
• Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

WE ARE LOOKING FOR CANDIDATES WHO HAVE:

• Demonstrated knowledge of equity and social justice principles and practices and ability to apply this knowledge to all areas of the work, including methods, analysis, results interpretation, and dissemination.
• At least one (1) year of experience working with social, health, or human services projects in designing and implementing real world performance measurement and evaluation, including quantitative and/or qualitative approaches.
• Demonstrated ability to work across diverse perspectives to present analyses, find common themes, and identify relevant and actionable findings from performance measurement and evaluation.
• Strong oral and written communication skills, including making formal presentations to a range of audiences, and describing evaluation concepts to partners who have varying degrees of experience in data and evaluation.
• Demonstrated ability to form and maintain meaningful relationships with internal and external collaboration partners.
• Ability to clean, validate, and analyze data using at least one statistical software or programming application, such as R, SQL, etc.
• Experience with or interest in learning data visualization tools, such as Tableau or Power BI.

DESIRED QUALIFICATIONS

• Background or experience in human services programs, specifically services for older adult populations, immigrants and refugees, and/or people with disabilities.
• Experience working with administrative data and querying databases, or willingness to learn, including managing and linking data from multiple internal and external sources.
• Experience utilizing a Results-Based Accountability framework.

ADDITIONAL POSITION INFORMATION:

• This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.
• The PME unit works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The onsite location is Chinook, 401 5th Ave, Seattle, WA 98104. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

• This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday, 8am - 5pm.
• This position is represented by PROTEC17 (C23).
• Classification: Evaluator

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.