Administrative Support Associate

Title: Administrative Support Associate

Position Number00056957, 20051147

Vacancy IDP020676

Full-time/Part-time Permanent/Time-LimitedFull-Time Permanent

If time-limited, estimated duration of appointment

Hours per week40

Work Schedule

Monday – Friday, 8am – 5pm

Work LocationCHAPEL HILL, NC

Position LocationNorth Carolina, US

Hiring Range$33,540 - $44,014

Job Description:

Position Summary Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary

Flexible work arrangements, including remote/hybrid work locations, are an integral part of the School of Medicine’s Working Forward initiative. As such, this position’s work location is designated as Hybrid, with 1-2 work days onsite and 3-4 workdays remote depending on the work. Please note that the designated work location is subject to change based on the unit’s business needs.

The main function of this position is to provide administrative support to faculty and providers in the department of Orthopedics. Position coordinates the daily office functions for faculty and providers. This position works independently and requires strong communication and interpersonal skills, decision making, discretion, problem solving and computer skills.

Minimum Education and Experience Requirements

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Required Qualifications, Competencies, and Experience

• This position requires a working knowledge of Microsoft Office programs and general office machinery. 
• The ability and skills to organize and process work successfully and precisely is important. 
• Good customer service skills and professionalism are must, as a large portion of time is spent dealing with the public, university and hospital administration, and referring physicians. 
• Good communication skills both oral and written. 
• Ability to organize and prioritize workflow as well as problem solve.

Preferred Qualifications, Competencies, and Experience

• A basic knowledge of transcription is beneficial in carrying out this position. 
• A knowledge of medical terminology would also be beneficial.

Required Licenses/Certifications

Special Physical/Mental Requirements