Administrative Specialist

Title: Administrative Specialist (CL2)- YourPace Admissions (Part-time/ Remote)

Location: Presque Isle, ME, United States

Job Identification: 2719

Job Category: Administrative Support

Business UnitUniversity of Maine at Presque Isle

Grade: COLT DB22

Job Schedule: Part time

Regular or Temporary: Regular

DepartmentUMPI Admissions

Bargaining Unit: Associated Clerical Office Laboratory Technical Staff of the Universities of Maine (ACSUM/COLT)

Job Description:

The University of Maine at Presque Isle (UMPI) is seeking a part-time (20 hours per week) Administrative Specialist (CL2)- YourPace Admissions. This position will be part of a dynamic and innovative team that provides proactive, student-centered support to adult graduate and undergraduate competency-based education (YourPace) prospects and applicants. manage the YourPace Admissions general inbox. This includes responding directly to prospective students, connecting current applicants to their Admissions Specialist, and directing current students to their Success Coach. This position is also responsible for returning phone inquiries and directing calls to the broader admissions and enrollment staff as needed. The intended start date for this position is July 1, 2026. 

This position works closely with all members of the UMPI YourPace Admissions team.

This role is primarily remote. Training and other events may require occasional travel to the UMPI campus. 

This position is designated as an essential position requiring the individual to be able to work remotely during periods of inclement weather and/or campus emergencies. 

The starting rate for this part-time position is $20.39 (non-negotiable) for a new hire or the appropriate transfer rate for a current employee within the ACSUM collective bargaining unit. In addition, the University will contribute up to a 4% matching contribution to the UMS retirement plan. Additional benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers a wellness program.

For a complete list of responsibilities and qualifications, please review the complete job description.

Required Qualifications:

• High school diploma or equivalent (G.E.D.) and sufficient experience.
• Two years of administrative support experience.
• Technology Requirements:  Stable, high-speed internet connection (minimum 25 Mbps; hotspots are not acceptable). 
• Completion of a Remote Work Agreement Form.

Skills & Competencies:

• Exceptional Communication (Written & Oral): Superior written and verbal communication skills are critical. Must possess the ability to craft clear, accurate, and professional emails, as well as confidently and warmly guide students over the phone. Active listening skills are a must.
• Technical Literacy: Basic computer skills including proficiency in MS Word, Excel, Google applications, and communication technology (e.g., Zoom). Ability to navigate multiple software applications simultaneously.
• Professional Demeanor: An outgoing, positive manner with the ability to connect, motivate, and inspire people. Ability to relate to a diverse pool of prospective students with tact, diplomacy, and discretion.
• Work Habits: Perseverance, high attention to detail, and excellent organizational skills. Ability to manage multiple projects, multitask, and work flexibly both independently and as part of a team.
• Admissions Knowledge: Experience working in Salesforce, MaineStreet, and ImageNow is highly valued.

Preferred Qualifications: 

• Bachelor’s degree preferred; candidates with an Associate’s degree combined with related experience as an educator, or in admissions, tutoring, counseling, customer service, or sales will be considered.
• Equivalent relevant experience specifically as an educator, or in admissions, tutoring, counseling, customer service, or sales.
• Previous experience managing multiple projects and adapting to changing priorities in a higher education environment.

• Please note: The University is unable to consider applicants who require visa sponsorship.

About the University
For more than a century, the University of Maine at Presque Isle has been helping students find their path to great professional careers providing its 3,000 traditional and non-traditional students from all areas of the state, country, and world with life-changing opportunities in a caring, small-university environment. 

The university sits on 150 acres surrounded by the rolling hills and potato fields of northern Maine and the university strives to be the region’s premier learning institution while helping to stimulate cultural and economic development in Aroostook County and the State of Maine. The university serves as an educational and cultural center for the area and its facilities are utilized for lectures, programs, concerts, dance performances, exhibits, and plays that benefit the entire region.
 

Equal Opportunity Statement-The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/.

Clery Act- The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. 

About Us

About the University of Maine System

The University of Maine System (UMS), established in 1968, consists of seven universities and the University of Maine School of Law, spread across various locations in Maine. UMS provides system-wide services and governance from these locations, leveraging the distinct strengths and collaborations among its institutions to advance strategic priorities for UMS and the state of Maine.
Choosing UMS means opting for a high quality of life supported by excellent benefits such as tuition waivers, robust retirement contributions, and comprehensive insurance coverage including medical, dental, vision, life, and disability. Maine's diverse landscapes, from accessible wilderness and rugged coastline to urban centers and rural communities, offer numerous cultural activities, strong public schools, safe neighborhoods, and high-quality healthcare. Discover more about Maine's exemplary lifestyle on the Maine Office of Tourism website.