Academic Resource Center Assistant I

Title: Part-Time Academic Resource Center Assistant I

Location: Springfield United States

Job Description:

OTC is dedicated to creating a culture that promotes success and wellbeing for our students and employees. Every department and position throughout the college strives to maintain a student-centered focus to create a culture where our students and employees are welcomed and feel safe at every campus and center. OTC applies that same focus to its hiring practices starting with the application process, the onboarding, and new hire expectations. We are committed to understanding the needs of our students and employees and providing them with an experience that represents the OTC Cares culture.

We appreciate your interest and desire to become a member of the OTC team! If you have any questions about job postings, the application process, or the status of an open position, you may reach out to Human Resources at 417-447-2635 or email jobs@otc.edu directly.

If you’re interested in adjunct/part-time teaching, please email your resume to jobs@otc.edu. Click HERE for more information about adjunct teaching qualifications.

To apply for the Federal Work Study program, you will need to request a Work Study Assignment Form. Once you have received approval from the Financial Aid department, you can find a list of open positions by clicking on "Internal Applicants Apply Here" in the top right corner.
 
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Part-Time Academic Resource Center Assistant I

Apply nowJob no: 494862
Work type: Springfield Campus
Location: Springfield, MO
Categories: Academic Affairs, Part-Time Staff

JOB TITLE:  ARC Assistant I                         

DEPARTMENT:  Academic Resource Center         

SALARY RANGE: $15.00 PER HOUR                                                           

 

IMMEDIATE SUPERVISOR:  Administrative Assistant – ARC

SCHEDULE DETAILS:  Part-time (not to exceed 19.5 hours per week)

LOCATION: Springfield Campus, Parson Student Union

 

Position Summary

The ARC Assistant I welcomes students and other guests to the Academic Resource Center. They are the first and last impression visitors get of tutoring and library services on the Springfield Campus. A successful candidate needs to be welcoming, organized, knowledgeable, and professional.

 

Essential Job Duties

• Provide a friendly and respectful welcome to all visitors.
• Check students in and out of scheduled and drop-in appointments with ARC support teams.
• Help manage and track tutoring appointments.
• Answer the ARC phone as needed and provide referrals and directions to campus resources.
• Help manage tutoring email accounts and provide basic assistance with computers and printers.
• Facilitate online tutoring in Zoom.
• Check in/out ARC materials and answer simple queries about materials and resources in the ARC.
• Maintain general cleanliness of the ARC as assigned.
• Communicate in a professional and timely manner with other staff.
• Seeks assistance from staff whenever they have any uncertainty about responding to a visitor’s need or question.
• Follow all college policies and ARC expectations, maintaining confidentiality and respect for all users.      
• Other duties as assigned.
   

Required Knowledge, Skills & Abilities

• High school diploma or equivalent
• Basic computer skills
• Interpersonal skills
• Punctual and professional
• Ability to appropriately handle confidential information
• Ability to prioritize several tasks within a shift
• Ability to work well with others
• Ability to communicate clearly and professionally
• Adaptable

 

Preferred Knowledge, Skills & Abilities

• Experience working in a fast-paced, office environment
• Experience in customer service

 

The College:

Ozarks Technical Community College's primary mission is to provide accessible, high quality, affordable technical and general education that is responsive to the educational needs of the community and its diverse constituencies.

Ozarks Technical Community College prohibits discrimination and harassment and provides equal opportunities in its admissions, educational programs, activities, and employment regardless of race, color, religion, gender, national origin, age, marital status, sexual orientation, political affiliation, veteran status, and disabilities that include HIV and AIDS, and medical conditions. Bona fide occupational qualifications will be allowed in those instances where age, gender, or physical requirements apply to the appropriate and efficient administration of the position.

OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES.  THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION.  THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE.  THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.”  THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.