Remote Call Center Jobs: 10 Companies Hiring
Work-from-home call center jobs offer a chance to provide stellar customer support in a remote setting. Perfect if you have a knack for communication and a desire for flexibility, you can build a customer service career that lets you connect with people without stepping outside of your home.
It can be challenging to locate reputable remote call center jobs, so we’ve curated a list of 10 companies offering at-home call center jobs. But first, let’s define what a virtual call center job is to ensure it’s the best fit for you.
What Are Remote Call Center Jobs?
Work-from-home call center jobs involve managing customer interactions via phone, email, or chat. You’re the first point of contact for customers seeking assistance, from product queries to technical support. Regardless of the company or industry you’re in, this role is crucial in building and maintaining customer relationships.
Key to success in this field are your communication skills and adaptability to various technologies and customer service platforms. While the role offers the convenience of remote work, it demands organization, a distraction-free environment, and a commitment to upholding service standards.
10 Companies With Remote, Work-From-Home Call Center Jobs
The following 10 companies offer call center jobs that allow you to work from home. Use these companies as a launching point for your research into legitimate work-from-home jobs.
1. Alight Solutions
Alight Solutions is an information technology and services company that provides human capital and management consulting services to help individuals and businesses excel through innovative talent, healthcare, and retirement solutions.
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2. Alignment Healthcare
Alignment Healthcare is a privately-held company on a mission to redefine “the business of healthcare” for senior citizens by shifting “the focus from payments to people.”
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3. Cambia Health Solutions
Cambia Health Solutions is a nonprofit organization dedicated to changing healthcare through a “person-focused and economically sustainable system.”
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4. CIBC – Canadian Imperial Bank of Commerce
The Canadian Imperial Bank of Commerce (CIBC) is a worldwide financial institution that provides financial services and products in three primary sectors: wholesale banking, wealth management, and business and retail banking.
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5. CleanChoice Energy
CleanChoice Energy is a clean technology company that empowers people to easily access climate solutions. Using data-powered technology, the company offers easy, impactful climate solutions that support renewable energy, lower emissions, and clean lives.
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6. Express Employment Professionals
Express Employment Professionals is a franchised staffing and recruiting company delivering staffing support and HR services across 850+ locations in the United States and beyond.
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7. ModSquad
ModSquad modernizes outsourcing services to “lighten the load of digital engagement” for some of the world’s most prestigious global brands. Clients consult the company to engage, moderate, and support their audiences using its vast network of international, virtual moderators, otherwise known as “Mods.”
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8. Pearl Interactive Network
Pearl Interactive Network is a full-service business process outsourcing firm that provides associations and businesses with virtual contact center, staffing, and outsourced sales support services.
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9. Sutherland
Sutherland is a global process transformation company that “rethinks and rebuilds processes for the digital age.” Combining design thinking and data analytics, the company assists clients across industries in realizing their potential through improved and automated customer experiences.
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10. UnitedHealth Group
UnitedHealth Group is a diversified healthcare company comprised of two businesses: UnitedHealthcare, a provider of insurance coverage and benefits, and Optum, a leading provider of information and technology-enabled health services.
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More Remote Jobs Related to Call Centers
Find Remote Call Center Jobs from Home
Call center jobs, including inbound call and outbound call jobs, can come with a variety of job titles, from call center representatives to medical schedulers. To find the best work-from-home jobs for you, use a variety of keywords in your job search for online call center jobs.
Remote.co‘s sister site, FlexJobs, can help you find a work-from-home job in the call center field or another area. With new jobs posted in over 50 categories every day, including full-time, part-time, freelance, and other flexible jobs, there’s something for everyone in the FlexJobs database. Start your search today!
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By Megan Dawkins | Categories: Work Remotely
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