Senior Manager, QA at Updater

Title: Senior Manager, QA

Remote, US

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Updater, Inc. is looking for a seasoned Senior Manager, QA to join our innovative team within our MoveHQ division. In this pivotal role, you will drive the long term evolution of our quality assurance practices, leading a team of manual testers and SDETs while partnering with cross-functional teams to embed quality into every phase of our SDLC. This role is ideal for a proactive, hands-on leader with a passion for advancing product quality and fostering a high-performance team environment. This position is instrumental in shaping our QA vision and strategy within the Engineering Leadership organization.

Responsibilities

• Team Leadership & Development: Lead and mentor a team of QA engineers, fostering a collaborative and high-performance environment. Provide career development and guidance, leveraging 4+ years of people management experience to drive growth and accountability.
• Testing Strategy & Execution: Develop and implement QA strategies with a focus on transitioning to automation, maintaining a high quality of product output and efficiency in testing.
• Cross-Functional Collaboration: Collaborate closely with Product, Development, and other cross-functional teams to define QA requirements and integrate quality-focused practices into the SDLC.
• Engineering Leadership Partnership: As a member of the Engineering Leadership team, work closely with other Leaders to align QA goals with organizational objectives, supporting a culture of quality and continuous improvement.
• Process Improvement: Evaluate and improve QA processes, implementing metrics and reporting to monitor quality standards, identify gaps, and drive ongoing enhancements.
• Risk Management: Identify and communicate risks related to software releases, quality assurance, and automation strategies, providing clear insights for decision-making.

Requirements

• Experience: Minimum of 10 years in Quality Assurance, with demonstrated expertise in both manual and automated testing approaches.
• People Management: 5+ years of experience in a management or leadership role, overseeing QA teams and guiding team members’ professional growth.
• Technical Skills: Proficient in QA automation frameworks (e.g., Selenium, Cypress, Appium), as well as experience with manual testing methodologies.
• SDLC Integration: Proven ability to partner with Product and Development teams to define and develop effective QA processes within the SDLC.
• Engineering Environment: Prior experience working in an Engineering Leadership organization, contributing to high-level decisions and strategies.
• Communication: Strong verbal and written communication skills, capable of articulating complex quality standards and processes to both technical and non-technical stakeholders.

Preferred Qualifications

• Experience with CI/CD tools and processes.
• Background in Agile development environments.
• Familiarity with performance testing and security testing practices.
• Familiarity with the following tech stock: Cypress, PHP, Ruby on Rails, Python, Native iOS and Native Android

This posting is anticipated to remain open until January, 8 2025. The new hire salary range for this position is $150,000 to $200,000 annually. Factors which may affect the starting pay within this range include skills, experience, and other qualifications aligned with Updater’s internal leveling guidelines.

About Updater

Updater makes moving easier for the 12 million households that relocate every year in the US. With Updater, users seamlessly forward mail, transfer utilities, connect TV and internet, and much more. Thousands of the most prominent real estate companies in the US (from real estate brokerages to multifamily and relocation companies) rely on Updater’s real estate products to save clients hours with a branded and personalized Updater moving experience.

Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. Updater has ranked on Crain’s Best Places to Work in NYC in 2016, 2018, & 2021. For more information.

Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Benefits: The Company offers the following benefits for this full-time position, subject to applicable eligibility requirements:

• Medical, Dental, and Vision Insurance
• Unlimited PTO
• 13 paid company holidays annually
• Updater Stock Options
• 401(k)
• Commuter Benefits
• Personal Wellbeing Subsidy
• New Hire Subsidy
• One Medical Membership
• Short Term Disability Insurance
• Supplemental Life Insurance
• 12 weeks of Primary Caregiver Parental Leave