Workday Client Partner - Post-Production

Title: Workday Client Partner (Post-Production)

Location: US Remote

Job Description:

time type

Full time

job requisition id

JR600

Imagine advising renowned clients across the country and implementing one of the world’s most innovative and leading cloud technologies. At CrossVue, that’s exactly what you’ll do – you’ll take part in a quickly growing Workday practice.

 

As a Workday Services Partner, we offer full-suite services and provide our consultants with hands-on training and certification in Workday. We believe that happy employees deliver better results, so we strive to provide our employees with a meaningful work-life balance and invest in their professional development.

 

By joining CrossVue you’ll be making a direct impact on our growing Workday practice, regularly taking part in:

 

• Advising key stakeholders through selection, transformation, implementation, and configuration of Workday. Our consultants are hands-on involved in full-scale implementation, project management, change management, requirements and design, process improvement, testing, integration enablement support, overseeing supplier enablement, and best practices  
• Contributing beyond client delivery, including, but not limited to recruiting, coaching, marketing, business development, practice development, operational improvement, and beyond
• Implementing performance improvement and cost-reduction initiatives

 

 

Workday Client Partner - Healthcare 

 

We're looking for a Workday Client Partner to join our growing team. This role is crucial in overseeing and facilitating the successful delivery of post-production Workday consulting services. Working with the executive and practice leadership team, you'll drive strategic initiatives, develop innovative service offerings, and foster a culture of excellence while expanding CrossVue's consulting services, competitive positioning, and partnerships. 
  

As a Workday Client Partner, you’ll have the opportunity to: 

Strategic Leadership & Growth 

• Partner with growth and practice leadership to define and execute CrossVue's strategic objectives and market strategy 

• Drive evolution of services, methodology, and processes for competitive market differentiation 

• Build client relationships and drive future value-based business bookings and revenue 

• Grow new business opportunities from existing accounts 

• Participate in prospect and sales calls and support the sales to service transition on new deals sold 

• Manage practice financials and drive profitability targets 

• Stay current with Workday updates and features to ensure service competitiveness 

Service Delivery Excellence 

• Establish and maintain best practices for support, including incident management and change management 

• Serve as executive sponsor and escalation point for complex client issues 

• Act as strategic advisor to client and drive awareness of CrossVue service offerings and develop roadmaps 

• Implement continuous improvement processes based on performance metrics and client feedback 

• Ensure smooth transitions between implementation and support phases 

• Maintain strategic relationships with Workday, alliance partners, and C-suite clients 

 

We’re looking for someone with: 

• 5+ years of experience in Workday consulting or similar HR/Finance technology client service role 

• 5+ years of experience in the Healthcare industry  

• Strong understanding of Workday architecture, modules, and best practices 

• Excellent project management and problem-solving skills 

• Outstanding communication and interpersonal skills, with the ability to build strong relationships with clients and team members 

• Proven track record of driving customer satisfaction and team performance 

• Workday certifications preferred

 

​Pay Transparency: At CrossVue, we believe in transparent and equitable compensation practices. The base salary range for this position is $140,000 - $185,000 annually. The actual salary offered will be determined based on factors including but not limited to the candidate's experience, qualifications, internal equity, and location. This range represents base salary only and does not include our comprehensive benefits package. We regularly review our compensation practices to ensure fair, competitive pay for all employees. Our salary bands are designed to provide clear career progression opportunities while maintaining pay equity across our organization. 

 

This role is also eligible for an annual performance-based bonus and a comprehensive benefits package featuring:   

• Medical, Dental, and Vision Insurance 
• Health Savings Account (HSA) 
• Flexible Spending Accounts (FSA) 
• Life & AD&D Insurance 
• Short-Term & Long-Term Disability Insurance 
• 401(k) Retirement Plan 
• Employee Assistance Program (EAP) 
• Telehealth Services 
• Accident, Critical Illness, and Hospital Indemnity Insurance 
• Pet Insurance & Discounts 

 

Please Note: We believe in finding the right fit for both the consultant and our team. Leveling is assessed throughout the interview process, and we're open to a variety of experience levels, backgrounds, and unique skillsets! 

 

A Note on Travel: For the past year+ we have delivered projects remotely with much success, though we do plan to travel again in the near future. Our approach is different in that we are purposeful in scheduling on-site visits with clients around their unique needs rather than the standard Monday-Thursday travel schedule that you'll find at other large firms. We expect travel to be roughly 20-25% (could be more or less) but we’ll continue to monitor this area and adapt as needed.

 

CrossVue is a contemporary consulting firm providing the blueprint for modernizing client operations and processes through Workday. As a leading Workday advisory, deployment, and post-production support firm, we drive critical results for our clients and help them reach their transformation goals through the Workday platform. For more information, visit www.crossvue.com.