Verification Specialist

Title: Verification Specialist

Location: Neenah, WI, US, 54957

Requisition #: 20829
Functional Area:  Administrative Support
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in Wisconsin #LI-Remote
Work Hours:  M-F 8-430

Job Description:

Position Summary

J. J. Keller has a Verification Specialist opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. As a Verification Specialist you will be responsible for processing client requests for various different background checks.

This position is eligible for a hybrid schedule for employees residing within 40 miles of our Corporate Campus in Neenah, WI, or a remote schedule for those located elsewhere in Wisconsin.

Benefits & Perks

• $19/hr. 
• 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday 
• Annual Reviews + Merit Increases + Quarterly Bonus Program
• New Hire On-the-Job Training
• Medical + Dental + Vision Insurance
• 401(k) with Employer Match + Company-funded Profit Sharing

Job Responsibilities

• Processes client requested orders for background checks, Motor Vehicle Records (MVRs), Safety Performance History (SPHRR) as well as other Driver Qualification (DQ) and Drug & Alcohol (D&A) forms.
• Monitors workload and document processing to ensure orders are completed within established turnaround times.  
• Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
• Works with Client Service Specialists to obtain and/or validate client information.  Updates information in all applicable systems.
• Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings. 
• Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities.  Adheres to the department's data security policies pertaining to Personal Identification Information.

Qualifications

Experience/Education:

• High School Graduate or General Education Degree (GED).
• 1+ years of experience in a general office setting.
  • In lieu, will consider a combination of experience and post-secondary education.
• Experience in highly regulated industry a plus or ability to learn complex regulatory standards.

Other Skills/Qualifications:

• Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs. 
• Strong organizational skills and attention to detail.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. 

We Protect People & The Businesses They Run™

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.