Territory Route Representative

Title: Territory Route Representative- Chicago IL

Location: Chicago United States

time type: Full time

job requisition id: JR22916

Job Description:

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

CHEP is seeking a motivated Territory Route Representative to manage all locations within the Chicago territory that does not have a commercial agreement with CHEP. This role is critical in ensuring the recovery of CHEP assets and maintaining strong relationships with distributors, recyclers, and new locations.

You will serve as the primary point of contact for existing and new locations, work closely with internal teams, and leverage company tools to track and recover CHEP pallets

Key Responsibilities May Include:

• Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
• Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.
• Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
• Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.
• Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.
• Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.
• Clearly communicate CHEP's ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.
• Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.

What You'll Do

• Visit, call on, and build relationships with nonparticipating distributors, unknown locations, and pallet recyclers to recover CHEP assets.

• Utilize the best collection method: CHEP Low Volume Recovery fleet, CHEP CDL Fleet, scheduled 3rd party carriers, or personal collection.

• Use company-provided tools (CHEP vehicle, laptop, databases) to monitor asset flow and negotiate successful returns.

• Maintain ultimate responsibility for tracking and recovery of CHEP pallets within your territory.

• Engage continuously with the local pallet recycler community, which recovered over 17M CHEP pallets nationally last year.

• Promote CHEP programs to potential customers and encourage participation.

• Complete administrative duties promptly and accurately.

• Identify and report potential illegal buying/selling of CHEP assets.

• Clearly communicate CHEP's ownership rights to educate and gain agreement for asset collection.

What You Bring

• Education: AA degree or equivalent work experience.

• Experience: Minimum 2 years in field driving for route sales, operations, or customer service.

• Excellent selling and interpersonal skills.

• Required Proficiency in Microsoft Excel and Word.

• Strong time management and organizational skills.

• Ability to manage business expenses and maintain a home office.

• Physical: Ability to lift up to 65 lbs. as needed.

• Clean motor vehicle driving record.

• Ability to obtain a DOT Medical card with no restrictions

• Language Requirements: English

Bilingual in Spanish is a ++

Why CHEP?

• Global Impact: Work with a company that supports over 60 countries and leads in sustainable supply chain solutions.

• Innovation-Driven: Be part of a team that embraces automation, data intelligence, and continuous improvement.

• Career Growth: Opportunities to grow within a matrixed organization and collaborate across functions and geographies.

• Purpose-Led Culture: Join a company that values integrity, trust, and making a positive impact on the planet.

What We Offer:

• Competitive salary + Annual Bonus Plan

• Benefits Day 1!

• 401K with company match (up to 4%)

• FREE company-paid vision, short-term disability, and life insurance

• Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!

Join CHEP and be part of a team that ensures sustainability and efficiency in asset recovery. Apply today to make an impact!

Base pay range is $61,680 - $84,810 annually

Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.

Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.

Remote Type

Fully Remote

Skills to succeed in the role

Active Listening, Adaptability, Computer Literacy, Data Analysis, Data Literacy, Decision Making, Delegation, Empathy, Experimentation, Financial Literacy, Mechanical Literacy, Mentorship, Numeracy, Storytelling, Strategic Thinking, Taking Ownership, Teamwork, Understand Customers

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.