Talent Acquisition Operations Program Manager

Title: Talent Acquisition Operations Program Manager (6 Month Contract)

Location: United Kingdom, London

Hybrid

Category: Talent Acquisition

Job Description:

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Location: London / Hybrid
Duration: 6 months
Day Rate: £300 - £335 per day
Engagement Method: Umbrella/PAYE 
Role Overview: 

We’re looking for a Talent Acquisition Operations Program Manager to join our Talent Acquisition team for an initial 6-month period. Please note this role has been assessed as Inside IR35, and payment will be processed via PAYE or an umbrella company through our third-party partner.

Role overview:

The Talent Acquisition Operations Program Manager drives operational excellence, program execution, and continuous improvement across the Global Talent Acquisition organization. This role partners closely with Talent Acquisition, HR, Analytics, and business stakeholders to optimize recruiting processes, enable technology adoption, support organizational change, and deliver scalable solutions that improve hiring outcomes.

The ideal candidate combines strong program management expertise with recruiting operations knowledge, analytical problem-solving skills, and a passion for driving efficiency through systems, data, and process improvement.

What you'll be doing:

• Lead and execute Talent Acquisition programs and projects, providing governance, project planning, stakeholder communication, risk management, and successful delivery against business objectives.
• Serve as a Talent Acquisition Operations subject matter expert, identifying opportunities to improve recruiting processes, operational efficiency, and hiring outcomes.
• Support the optimization, implementation, and adoption of Talent Acquisition technologies, including applicant tracking systems, CRM platforms, scheduling tools, and related recruiting systems.
• Drive change management initiatives by developing communications, training resources, and documentation that enable successful adoption of new processes, tools, and ways of working.
• Analyze recruiting and workforce data, maintain data integrity, and translate insights into actionable recommendations that support decision-making and continuous improvement.
• Partner cross-functionally with Talent Acquisition, HR, Analytics, and business stakeholders to deliver operational support, ensure compliance, and drive scalable solutions across the organization.

What we're looking for:

• 5+ years (or equivalent) experience in Talent Acquisition Operations, Recruiting Operations, HR Operations, Program Management, or a related field.
• Proven experience managing multiple projects and cross-functional initiatives from planning through execution.
• Strong analytical, problem-solving, and project management skills.
• Experience working with HR and recruiting systems (e.g., Workday, Greenhouse, CRM platforms, Beeline, or similar).
• Excellent communication, stakeholder management, and collaboration skills.

Desirable:

• Experience supporting global recruiting organizations and large-scale operational initiatives.
• Knowledge of data privacy, employment compliance, and governance practices (e.g., GDPR).
• Experience driving process improvement, change management, and technology adoption.
• Ability to navigate ambiguity, influence stakeholders, and drive operational excellence in a fast-paced environment.

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally