Systems Support Specialist

Title: Systems Support Specialist (St. Louis)

Location: Town And Country United States

Job#: 3028916

Hybrid

Job Description:

 

Pay Range:
$28 - $30 per hour

Position: Systems Support Specialist

Location: Town and Country, MO

• 4x/week onsite, 1x/week remote

Shift: 2 potentials

• Wed-Sat, 7am to 5pm (or 6am - 4p)

• 3x/week onsite, 1x/week remote

• 4 ten hour days

• M-F 2nd shift, exact hours TBD

• Most likely shift need in St. Louis

Duration: 12-18+ months

Top Requirements:

• Familiar with technology concepts

• Cloud, servers, etc.

• Communication

• Eagerness to learn

Plusses

• Incident management/outage management experience
• Bachelors in IT, Comp Sci or anything IT related
• Big Panda is monitoring tool, but any other monitoring tools are ok

Day to Day Responsibilities/project specifics: This position will complete both monitoring and incident management job duties. On the monitoring side, this person will be analyzing alerts that may cause incidents with the goal being mitigating potential incidents through triaging and contacting appropriate stakeholders. From an incident management perspective, this person will coordinate bridge lines and monitor outage calls for ongoing incidents impacting applications. This part of the job may include WebEx chats, emails, bridge line communications.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Employee Type:

Contract

Pay Range:

$28 - $30 per hour

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