Specialty - Recreational License Manager

Title: Specialty - Recreational License Manager

Location: Des Moines United States

Salary

$60,548.80 - $92,185.60 Annually

Location 

Des Moines - 50321 - Polk County, IA

Job Type

Full-time

Job Number

26-03155

Agency

542 Iowa Department of Natural Resources

Job Description:

Executive Officer 1 

The Department of Natural Resources encourages all applicants to upload a current resume and cover letter to their online application.

The Iowa Department of Natural Resources (DNR) is seeking an energetic, team-oriented professional to join our Licensing Section. This multifaceted role coordinates specialty hunting licenses, manages the Landowner-Tenant (LOT) registration program, and serves as an account manager for the Go Outdoors Iowa! recreational licensing system.

Key Responsibilities

Specialty Nonresident Licenses Coordination

• Manage the issuance of specialty nonresident deer and turkey tags for fundraising auctions (Conservation Groups), Disabled Veterans organized hunts, and other special programs.
• Review applications, make recommendations, coordinate tag distribution, and implement strict auditing procedures.
• Present program data, status updates, and policy proposals to DNR management, legislative committees, and commissions.
• Serve as the point of contact for media and legislative inquiries regarding program requirements.

Landowner-Tenant (LOT) Program Management

• Oversee all aspects of the statewide LOT Hunting License Registration Program, ensuring strict enforcement of Iowa Code and Administrative Rules.
• Coordinate and improve eligibility verification processes and assist Law Enforcement with identifying violators.
• Manage data verification, system testing, and integration with the Go Outdoors Iowa! system.

Go Outdoors Iowa! System Account Management

• Serve as an Account Manager and resident expert for over 700 statewide hunting and fishing license vendors.
• Test license options prior to live production, communicate needs to programmers.
• Troubleshoot sales terminal issues, assist with reconciling Automatic Funds Withdrawal (ACH) issues, resolve license voids, and answer questions regarding restrictions and requirements.
• Train new vendors and DNR staff, and occasionally prepare sales equipment for DNR events and vendor shows.

System Administration, Compliance & Testing

• Update and maintain licensing system administrative control tables and programming logic tables to ensure compliance with Iowa Code.
• Manage inventory and attribute tables that drive real-time online quota displays.
• Conduct extensive quality assurance (QA) and internal system testing to verify that programming updates accurately issue the proper combinations of licenses.

Essential Functions

• Review applications for Specialty Nonresident Deer and Turkey Licenses and uses good judgment in applying Iowa Code, Administrative rule and Departmental policy.
• Review applications for Landowner Tenant Designation and uses good judgment in applying Iowa Code, Administrative rule and Departmental policy.
• Works with management staff and external stakeholders regarding the development and implementation of program rules and procedures.
• Communicates with customers and troubleshoots their issues via electronic, written and verbal responses.
• Gathers, assembles and analyzes data/facts to draw conclusions and develop solutions to program problems.
• Uses a computer and PC based software at a moderate to advanced level; i.e. Google Platform, Specialty Applications.
• Updates and maintains licensing system administrative programming logic.

Critical Job Competencies

Accountability, Attention to Detail, Computer Skills, Common Sense, Communication Skills, Customer Focus, High Productivity, Integrity, Interpersonal Skills, Problem Solving, Self-Management, Team Player: Technical Skills (Licensing Systems)

What You Get From Us:

• A competitive pay plan and rewarding work.  
• Insurance benefits that start the first of the month following 30 days of employment.  

     (Premiums can start as low as $64/month for single and $210/month for family coverage).

• Separate vacation and sick leave accruals that start on the first day and can roll over annually.
• Nine paid holidays/year.
• Iowa Public Employee Retirement System (IPERS) retirement package with employer match.
• Optional deferred compensation (457/401A) plan with employer match.
• Professional training opportunities.
• Family friendly and professional work environment.
• Employee Discount Programs (vision, cellular, fitness, recreation, season passes, travel, counseling)
• The State's total compensation package features benefits that are worth about 30% of your total compensation. For a list of additional benefits, please visit the DAS website for more information. 
• Flexible work schedules (as approved by the supervisor).
• Opportunities for hybrid telework (as approved by the supervisor).
• Workout/Gym facilities available onsite at 6200 Park Ave.

Comments

Preference will be given to candidates with experience in maintaining administrative system logic tables, managing real-time databases, and conducting system compliance testing.

The starting salary for new state (Executive Branch) employees is expected to be at the base of the pay range. Additional salary increases may occur after the first six months, and then annually (if applicable). The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation. Visit the DAS website for more benefit information.

Ensure you are kept up-to-date of this position by checking your email regularly for emails from info@govermentjobs.com. This is a system generated email from the DAS application system and it may be sent directly to your Junk/Spam folder. 

DNR Application Tips

For more information about DNR Employment Opportunities and position specific notices, please visit the DNR Employment website.

The State of Iowa is an Equal Employment Opportunity Employer.

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Iowa DNR Mission

To conserve and enhance our natural resources in cooperation with individuals and organizations to improve the quality of life in Iowa and ensure a legacy for future generations.

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time professional-level work in program administration, program development, program operations, or management.

2) A total of seven years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.

3) All of the following (a, b, and c):

a. One year of full-time professional-level work experience in program administration, program development, program operations, or management; and

b. A total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and

c. A total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, public health, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

4) Current, continuous experience in the state executive branch that includes thirty months of fulltime work as a Program Planner (any level), Management Analyst (any level), or Administrative Assistant (any level).

For additional information, please click on this link to view the job description.