Solution Engineer - Technical Specialist remote

Title: Solution Engineer / Technical Specialist remote - EAST Coast

Location: United States - remote

Job Description:

Role Overview

Nasuni is expanding its platform capabilities through the acquisition of Resilio, a leader in real-time data movement and edge data synchronization. This role sits on the Resilio team within Nasuni, supporting customers with high-performance, distributed data workflows across hybrid and edge environments.

We are hiring a Solution Engineer to drive technical success across the pre-sales cycle—owning product demonstrations, proof-of-concepts, and technical validation for customers evaluating Resilio-powered solutions.

This role is ideal for someone who:

• Thrives in customer-facing technical environments
• Can translate complex infrastructure into clear business value
• Enjoys hands-on deployment, troubleshooting, and solution design

This role is not for candidates who prefer purely internal or support-only roles without direct customer engagement.

Level & Scope Definition

• Owns the technical win in the sales cycle for mid-market and enterprise opportunities
• Operates independently across multiple deals with moderate complexity
• Leads POCs, demos, and deployment validation with customers
• Partners closely with Sales, Product, and Customer Success
• Provides solution-level guidance, not product roadmap ownership
• Focus is execution with influence, not strategic territory ownership

Responsibilities

• Lead technical discovery conversations to understand customer data architecture, workflows, and constraints
• Design and deliver tailored product demonstrations and proof-of-concepts (POCs) using Resilio technology
• Guide customers through installation, configuration, and deployment in hybrid and cloud environments
• Advise on best practices for:
  • Distributed data synchronization
  • Network and storage architecture
  • Performance optimization and scalability
• Partner with Account Executives to progress deals and remove technical blockers
• Collaborate with Customer Success to ensure smooth transition from pre-sales to post-sales
• Use scripting (e.g., PowerShell) and automation tools to accelerate deployments and troubleshooting
• Apply AI-assisted tools (where appropriate) to improve demo preparation, troubleshooting efficiency, and customer insights
• Represent Nasuni and the Resilio platform at customer meetings, events, and technical workshops
• Contribute to technical documentation, enablement content, and reusable demo assets

Qualifications

Must-Have Qualifications

• 7–9+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical roles
• Hands-on experience deploying and supporting distributed systems, storage, or data infrastructure solutions
• Strong knowledge of:
  • Networking fundamentals (VPNs, subnets, firewalls)
  • Storage systems and performance considerations
• Experience with Windows, Linux, and cloud environments (Azure preferred)
• Ability to independently run technical demos, POCs, and customer deployments
• Experience using scripting (e.g., PowerShell, CLI tools) for troubleshooting or automation
• Strong communication skills with ability to explain technical concepts to diverse audiences

Preferred Qualifications

• Experience with data replication, synchronization, or edge data technologies
• Familiarity with Azure infrastructure and automation services
• Experience supporting enterprise or mid-market customers in pre-sales cycles
• Exposure to AI-assisted tools for workflow efficiency (e.g., automation, diagnostics, or content generation)

Ideal Qualifications

• Experience in high-performance data transfer or real-time data orchestration platforms
• Background in hybrid cloud or edge computing architectures
• Proven track record influencing technical wins in complex sales cycles
• Experience creating reusable demo environments or automation frameworks

Experience Guidelines

• 7–9+ years total experience in technical roles
• 3–5+ years in customer-facing (Sales Engineering or similar) roles
• Demonstrated experience working across multiple concurrent customer engagements

What is Nasuni?

About Nasuni
Nasuni delivers the world’s best NAS solution, built for the cloud, ready for AI. Our cloud-native File Data Platform helps enterprises manage, protect, and activate unstructured data with effortless scalability, built-in security, and fast edge performance.  By consolidating NAS and backup, Nasuni eliminates data silos and simplifies global file management without changing apps or workflows. Our platform provides secure, synchronized access from anywhere—powering productivity for hybrid workforces and ensuring fast recovery from ransomware or disaster.  Guided by our leadership principles—Unify to Win, Innovate to Lead, and Level Up to Scale—Nasuni is creating the foundation for how modern businesses store, use, and unlock the value of their data in the age of AI.

Join us and help shape the future of enterprise data.

Why work at Nasuni?

As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the world. Benefits packages vary by geography, but generally include:

• Take-What-You-Need paid time off
• Comprehensive health, dental, and vision plans
• HSA and FSA Plans
• Life and disability insurance
• 401K Retirement plan and match 
• Generous employee referral bonuses