Small Business Administration Portfolio Manager

Title: SBA Portfolio Manager

Location: virtual United States

Job Description:

Midwest BankCentre is proud to be recognized as one of St. Louis’ Top Workplaces for the past 5 years! 

Are you ready to lead with purpose and make a real impact on our community? Join Our Team and Make a Difference at Midwest BankCentre!

Why Midwest BankCentre? Our company culture is all about engagement and collaboration with our teams. We value diversity, inclusion, and innovation. When you join Midwest BankCentre, you're not just joining a company; you're joining a community of like-minded individuals who are dedicated to making a positive impact.

We are committed to making meaningful, long-term investments in communities that lift everyone up so we can all RISE TOGETHER. Our commitment to shared prosperity, our investment in Community and Economic Development and our dedication to diversity and inclusion are reflected is the ways Midwest BankCentre lives its purpose.

 

Objectives of this Role

We are seeking a highly skilled and experienced SBA Portfolio Manager to join our growing SBA Lending team. As our portfolio expands in both volume and complexity, this role is critical to ensuring strong portfolio oversight, regulatory compliance, and proactive risk management. The ideal candidate will bring deep expertise in SBA loan servicing and portfolio management and will play a key leadership role in shaping our servicing strategy.

 

This role will focus on maintaining the bank’s growing portfolio of SBA loans, which primarily includes Standard 7(a) and 7(a) Small Loans, but also may include Express, International Trade, Export Working Capital, and 504 programs. The Portfolio Manager will be responsible for overseeing the annual review process including collection and analysis of annual financial statements, will manage all servicing action requests, will have primary responsibility for contacting clients whose loans become delinquent, and will assist the bank’s Senior Credit Risk Officer with loan workouts and liquidations for SBA clients.

 

Additional duties include performing post-closing file reviews, participation in SBA and internal audits, and overflow underwriting depending on volume and availability. The ideal candidate will be able to identify the need for and cross-sell deposit accounts to small business clients to deepen the customer-bank relationship.

 

The position will be 100% remote. Therefore, the right candidate must be responsible and a self-starter. Past experience working remotely is preferable but not required. Clients include small business owners throughout the lower 48 states; therefore, spoken and written communication skills will be of high importance.

 

Essential Functions

• Perform post-closing file reviews and help track and clear post-closing exceptions preparatory to secondary market sale of guaranteed portion
• Conduct annual file reviews to ensure documentation is complete, compliant, and reflective of borrower fiscal health
• Oversee the 1502 reporting with internal Loan Operations team to ensure reports are transmitted accurately and in a timely manner
• Track and verify rate changes in core system, booking errors, and rate spread adjustments • Proactively manage late payments and delinquencies by contacting clients to arrange catch up payments as needed
• Prepare and respond to SBA servicing action requests in a timely and accurate manner
• Serve as the primary point of contact for payoff requests handling the request both internally with Loan Operations as well as providing proper notification to FTA and investors
• Lead loan workout efforts with a focus on minimizing loss and adhering to SBA program requirements. This will include restructuring and liquidation efforts and serving as point of contact for repurchases from investors.
• Manage SBA guaranty repurchase applications and ensure proper documentation and process execution.
• Collaborate with internal stakeholders to centralize servicing efforts and improve operational efficiency.
• Serve as a subject matter expert on SBA servicing SOPs and regulatory updates.

 

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are as required and may change at any time with or without notice.

 

Competencies

• Customer Centric Focus
• Diversity and Inclusion
• Act with Integrity
• Collaboration and Teamwork
• Results Oriented/Execution
• Business Acumen

 

Leadership Competencies

• Building Effective Teams
• Empowerment
• Create Vision and Alignment
• Reward and Recognize Employees

 

Skills and Qualifications

• Minimum of 5 years of experience in SBA loan servicing, portfolio management, or related roles.
• Strong working knowledge of SBA Standard Operating Procedures (SOPs), especially related to servicing and liquidation.
• Proven ability to manage complex servicing scenarios and communicate effectively with internal and external stakeholders.
• Detail-oriented with strong organizational and analytical skills.
• Experience with SBA guaranty repurchase processes is highly preferred.
• Ability to work independently and take ownership of key servicing functions.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

 

Ready to Make Your Mark? If you're passionate about banking with a purpose and ready to take the next step in your career, we want to hear from you! This is an excellent opportunity for individuals with commercial credit experience who are eager to contribute to our community-focused mission.

Why Join Us:

• Community Focus: Be part of a community bank that values and actively supports the St. Louis area.
• Competitive Compensation: We offer a comprehensive salary and benefits package.
• Professional Growth: Opportunities for continuous learning and development.
• Impactful Work: Play a key role in shaping the credit strategy and success of our organization.
• Collaborative Culture: Work in a supportive and dynamic environment that values teamwork and innovation.

Don’t meet every single requirement? 

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other Midwest BankCentre roles!

Equal Opportunity Employer

Midwest BankCentre is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. 

We thank all applicants in advance for their interest in this position and Midwest BankCentre. Only applicants selected for an interview will be contacted.

Job Details

Job Function

Sales

Pay Type

Salary