Service Center Manager

Title: Service Center Manager

Location: Gloversville United States

Job Description:

Job ID

2026-15366

Category

Social Services

Compensation

Total compensation exceeds stated base rate of pay.

Compensation Min

USD $20.00/Hr.

Compensation Max

USD $20.00/Hr.

Type

Regular Part-Time

Overview

Seeking a part-time (20 Hrs./week) Service Center Manager to join our Gloversville Service Center

Our Part Time opportunities offer:

·      Generous time off every year including 14 paid holidays, vacation time and sick time

·      Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)

·      Tax Deferred Annuity (403B)

·      Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life

·      Christmas Bonus

SCOPE AND PURPOSE OF POSITION:

Provide supervisory and administrative support for the Gloversville Service Center; perform tasks associated with higher functions of administrative work and coordination between local and divisional Salvation Army communications.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

1. Inventory and ordering of food from Regional Food Bank.
2. Management of in-kind donations and delivery/pickup of food inventory
3. Documentation and reports of the programs to the Regional Food Bank and The Salvation Army.
4. Oversee and ensure all food safety regulations are being followed as outlined by the Regional Food Bank and Department of Health.
5. Oversee and manage the Red Kettle Campaign: Recruit and schedule volunteer bell ringers, set up and collection of kettles, account for donations, and ring as needed.
6. Oversee  other holiday programs: social service holiday intake, Angel Tree program, food baskets, etc.
7. Oversee recruitment of Long Point Campers, application process and needed transportation
8. Act as Salvation Army representative to the community for donations and outreach questions.
9. Oversee donations and donation drives from the community.
10. Work with DHQ support for social service initiatives and reporting.
11. Work with DHQ support for grant applications and reports; balance grant funding locally and keep records to stay within grant allotment.
12. Maintain volunteer paperwork in a confidential and organized manner.
13. Mobilize volunteer recruitment efforts and coordinate volunteers for two-person coverage for all open hours.
14. Keep up to date with jobs needing to be filled by volunteers; coordinate consistent pantry janitorial and maintenance upkeep needs.
15. Manage office inventory and order supplies as needed.
16. Oversee maintenance of office equipment, building and vehicle maintenance needs.
17. Work with Service Extension Director to make sure social services and mission are aligned in daily operations.
18. Other duties as assigned by Service Extension Director.

Qualifications

1.       Associate degree or 2 year technical certificate

2.       Minimum of 2 years related experience.

3.       Excellent verbal and written communication skills.

4.       Organized and able to make multi-task.

5.       Proficiency with computer office programs (Microsoft Word, Excel, Publisher,        Powerpoint, Database, internet, etc.).

6.       Valid Driver’s License that meets The Salvation Army insurance requirements.

7.       Must be able to manage, provide all reports, budgets, statistics and process all paperwork as required.

WORK ENVIRONMENT/PHYSICAL DEMANDS:

Usual office conditions apply.  Individual must be willing to work additional hours as required. Position has both internal contacts within the organization and external contacts within the community, which require considerable tact, courtesy, and diplomacy.  The utmost of integrity is required to safeguard confidential proprietary information of the organization.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.  This job description does not constitute an employment agreement between the employer and the employee and is subject to change as the needs of the employer and requirements of the position change.

EMPLOYMENT STATEMENT:

Funding for programs and services vary within nonprofit organizations, which can impact the continuation of staff positions. Every effort is made to continue funding for programs. However, a change in funding could impact your position. There is also no guarantee of continued employment for the duration of a grant.

Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity,gender expression, or any other characteristic protected by law.