Senior Proposal Operations Manger

Title: Sr Proposal Operations Mgr (Remote - MUST have CRO contracting exp.)

Location: US / Canada

Job Description:

Our commitment to developing our staff is only surpassed by our commitment to advancing treatment options available to patients. At Cytel, we work hard to create successful careers with significant professional growth for our employees and as a result work hard to make Cytel successful. Cytel is a place where talent, experience, and integrity come together to advance the state of clinical development.

As the world’s leading data-science CRO and pioneers in adaptive trial design, Cytel leverages the power of data to inform clinical strategy at every stage of drug development. From innovative trial design, end-to-end biometrics to real-world evidence, value and access, we strive to shorten the drug development cycle and increase the probability of success, delivering better patient outcomes through our innovative analytical methods.

Responsibilities

The Sr Proposal Operations Mgr is responsible for providing technical support to the Proposals & Contracts group in their preparation and management of deliverables. This position also provides technical support to Finance and Project Management staff in support of tools prepared for those groups. A collaborative team player with strong industry experience who partners with Subject Matter Experts (SMEs) to enhance and update tools in response to evolving business needs.

How you will contribute:
•    Support Proposal and Contract Managers in the development of complex client deliverables, including client‑specific grids, tables, and pricing outputs.
•    Provide pricing support across the business, including maintenance and application of pricing tools, models, and assumptions used in proposals and project forecasts.
•    Support Project Managers and Project Associates by troubleshooting and resolving technical issues related to Estimate‑at‑Complete (EAC) and other project forecasting tools.
•    Prepare, version, and release new and enhanced departmental tools, ensuring alignment with business, pricing, and operational requirements.
•    Document enhancements and changes for each tool release and support user enablement, including training and reference materials.
•    Partner with Subject Matter Experts (SMEs) to update task algorithms, costing logic, and calculation methodologies within tools as business needs evolve.
•    Translate business and operational requirements into extractable and reportable data, supporting analysis, pricing, and decision‑making.
•    Perform testing and quality assurance of new tool versions to validate functionality, accuracy, and usability prior to release.
•    May provide coding or scripting support to enhance tool functionality, automation, or data extraction, as needed.
•    Support Sales/Senior Director on assigned initiatives and projects, including tool support, pricing analysis, and data preparation.
•    Assist with special projects and continuous improvement initiatives as required.

Qualifications

Minimum Education: Bachelor’s degree in business management, clinical sciences, statistics, or equivalent.

Minimum Work Requirements:
•    5-8 years of prior experience in a proposal/budgeting group at a Contract Research Organization (CRO) or within a pharma, academic, biotech organization in clinical research (functional or team leadership).
•    Experience in CRO contracting and surveillance.
•    Experience in proposal generation (budgeting and proposal writing).

Skills:
•    Strong Microsoft Excel® skills in workbook design and complex formulas.
•    Preferred VBA experience (or other programming language and willingness to learn VBA) 
•    Strong understanding of clinical trials.
•    Proven ability to work efficiently in fast‑paced environments, supporting internal teams operating under tight timelines.

Characteristics:
•    Excellent listener, superior communication ability, with strong presentation skills and the ability to gain respect and influence personnel at all levels.
•    Participative and team-oriented, with energy and initiative, and the ability to motivate, influence and achieve results through others.
•    Entrepreneurial and self-motivated, without the need for significant infrastructure and support, an understanding of the dynamics of small, high-growth companies, the ability to work in a rapidly changing environment with research driven founders. 
•    Ethical, with high degree of personal and professional integrity.
•    Strong analytical mindset with the ability to translate complex business requirements into accurate, defensible data outputs.
•    High attention to detail, ensuring accuracy and quality in pricing, forecasting, and client‑facing deliverables.
Why Cytel? 
Cytel is a Global CRO providing ground-breaking biostatistical software and services to large pharma and emerging Biotech clients globally. With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

At Cytel, our focus is to provide you with a comprehensive and competitive total reward package. In addition, our world class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Cytel Inc. is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Job Identification: 1525

Job Category: Proposals & Contract Management

Job Schedule: Full time

Cytel Inc. is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.