Senior Product Designer

Title: Senior Product Designer

Location: Canada

Department: UX

Job Description:

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen-and-paper processes, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals around the world to process claims faster.

We’re a remote-first company with a collaboration hub in downtown Kitchener—and we’re growing.

 About the Role

We’re growing our design team and looking for an experienced designer who can own a complex product area end-to-end — from problem discovery through shipped, working software.

You’ll join a team of 4 designers working across five product squads — Platform, Field, Mitigation, Office, and Contents — covering the full workflow of a restoration job from first notice of loss to complete restoration. This is a player-coach team: everyone does hands-on design work. Craft, systems thinking, and mentorship are shared responsibilities.

 What You’ll Be Doing

• Own design for a product area across its full lifecycle: research, ideation, high-fidelity design, spec, and build QA. We don’t consider a project done when design ships to engineering — you’re involved through release.
• Design across our full stack: Web, Mobile, and Tablet (iOS & Android).
• Work daily alongside Product and Engineering as a trifecta — sharing often, and expecting the same in return.
• Contribute to and enforce our design system across Shared, Web, and Mobile components — using existing or enhancing patterns before building new ones, and flagging drift when you see it.
• Use AI tools (Claude, Figma Make) as part of your workflow — for research synthesis, data answers, iterating, prototyping, or critique.
• Talk to customers. Restoration professionals work in hectic, high-stress, noisy job sites, and understanding that context is part of the job.
• Run or contribute to workshops, add to objective and epic briefs that define opportunities, and pressure-test ideas with real stakeholder and customer input.

 What You’ll Bring

• 5+ years of experience as a product or UX designer, with a portfolio that shows full-cycle ownership — not just polished screens.
• Strong Figma craft: component-based design, systems thinking, prototyping, and specs engineers can build from without guessing.
• Familiarity using AI tools in a design workflow, and judgment about when it helps and when it doesn’t.
• Comfort designing for technical constraints — you can have a real conversation with an engineer about tradeoffs.
• Experience with usability testing and a genuine habit of incorporating critique and feedback into your daily design life.
• Comfort in a fast-moving, sometimes ambiguous environment — priorities shift, and you can adapt without losing quality.
• A design mindset that helps level up our overall design practice at Encircle.

 Why Encircle?

We VALUE our people:

•  Balance: Flexible hours, self-managed vacation, and trust to manage your time.
•  Remote-first: Work where you’re most productive—with access to our collaboration hub in Kitchener.
•  Growth-oriented: We support your learning and career development.
•  Well-being: We care about the full human—inside and outside of work.

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.