Senior Lead Project Manager

Title: SR LEAD PROJECT MANAGER - PUB SEC

Location: Tokyo, Japan

Job Description:

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This position is a hybrid Engineer/PM/CCM role. The incumbent will work under the direction of the IPTS PM but also support APAC engagement in Japan and pre-sales efforts. The position will be customer facing and engage in support of the complete life cycle of all IPTS program orders in Japan. This involves pre-sales site surveys, development and implementation of technical solutions, and sustainment. The incumbent will meet directly and in person with DISA's Japan Field Offices at least quarterly to assess customer satisfaction and identify process improvements to enhance customer satisfaction.

The Main Responsibilities

PMO:

• Have sufficient Project Management experience to support the following.
• Work closely with Japanese customers, vendors, and internal IPTS team members to ensure smooth implementation and support of services
• Assist with status reporting of assigned orders
• Coordinate site access requests and test scheduling

Engineering/Sales:

• Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, and technical workshops
• Internal feedback loop to sales, PMO, carrier management teams regarding customer experience, product features/functionality, and service implementation/management.
• Technical knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services)
• Ability to lead & engage in complex discussions with internal ecosystem, driving solutions & outcomes with sales, product & engineering
• Understand the intra-Japan network architecture as well as the subsea network outward touch points with adjacent landmasses

APAC:

• Coordinate updates for enterprise customer orders with regional and local Lumen APAC stakeholders.
• Drive customer orders to meet delivery dates and increase monthly installed revenues for Japan and rest of APAC.
• Collaborate with regional Lumen APAC Sales teams to support sales of Lumen products and services in APAC.
• Leverage PM skills to lead local projects in Japan for business and customer requirements.

What We Look For in a Candidate

• Be fluent in Japanese (Level 1)
• US citizen living in Japan
• PMP or equivalent of 2 years PM experience
• Have or able to achieve a Secret Clearance

Compensation

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 338812

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.