Scheduling Coordinator I

Title: Scheduling Coordinator 1

Location: Tucson, AZ,  United States

• Customer Service & Support
• Regular Full-Time
• 18834

Job Description:

Company Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Job Description

Position Overview

The Scheduling Coordinator delivers timely, accurate, and high-quality service coordination for injured workers while providing exceptional customer service. This role serves as a key point of contact for a diverse group of stakeholders, including Insurance Carriers, Provider Offices, Attorney Offices, and Claimants.

This position follows a hybrid work schedule, requiring onsite work one day per month following training in Tucson AZ. To support thorough onboarding and success in the role, the Scheduling Coordinator is required to work onsite full-time for 2-3 months during the initial training period. Strong communication, organization, and documentation skills are essential to effectively manage service scheduling and stakeholder coordination.

Key Responsibilities

• Coordinate and schedule healthcare and support services for injured workers
• Communicate effectively with insurance carriers, medical providers, attorneys, and claimants
• Maintain accurate, thorough documentation of all interactions and service arrangements
• Ensure services are delivered in a timely manner and aligned with client requirements
• Provide professional, courteous, and responsive customer service to all stakeholders
• Meet established attendance, productivity, and performance standards

The Scheduling Coordinator may be responsible for scheduling some or all of the following services:

• Transportation Services
• Translation Services
• Travel Arrangements
• Durable Medical Equipment (DME)
• Prosthetics and Medical Supplies
• STIMS Units
• Home Health Services
• RN/LPN/LVN Care
• Home Health Aide Services
• Physical Therapy
• Occupational Therapy
• Speech Therapy
• Hospital Discharge Services
• Diagnostic Studies
• Home or Vehicle Modifications
• Outpatient Physical Medicine Services

Qualifications

Qualifications & Skills:

• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and accuracy in documentation and scheduling
• Customer-focused mindset with a commitment to service excellence
• Reliable attendance and consistent performance

Benefits

We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $13.00 - $20.00 hourly, and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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