Revenue Recovery Specialist

Title: Revenue Recovery Specialist, COB

Location: United States

Remote
Department : COB

Job Description:

Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients?

The Revenue Recovery Specialist, COB position is responsible for resolving claims from a variety of hospital providers that were previously denied for needing information from the patient. A Revenue Recovery Specialist must be able to multi-task, prioritize as necessary to timely resolve account for payment, and maintain a high level of professionalism during all correspondence with payers and patients on a daily basis. In addition, Representatives must also demonstrate proficient use of web-based client and payer portals along with notation databases.

What’s Attractive to the Right Candidate?

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won’t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

• Manage an inventory from multiple clients with a variety of accounts with complex denials, such as…
  • New and priority accounts to be worked within 48 business hours
  • Aged and high dollar accounts to be worked as necessary to ensure efficient revenue cycle recovery
  • Accounts that require substantive review by the coding and utilization departments
• Identify and resolve denials to obtain timely payment for clients
• Prepare and submit appeals with required documentation in a timely manner
• Use professional notation that is clear, concise and comprehensive throughout the complex claim resolution process
• Maintain professional relationships and communication with patients and payer representatives
• Learn and implement client specific protocols and procedures
• Demonstrate proficiency with web portals, client systems, and databases as necessary to document and resolve accounts
• Identify recent payer resolution trends and relay them to peers
• Communicate questions and concerns proactively to supervisor for resolution

What you bring:

• High school diploma or GED
• Strong over the phone customer service experience
• Claims experience is helpful, preferred
• Experience with Microsoft Word and Excel preferred
• Ability to multi-task, think critically, prioritize, and problem solve
• Effective written and verbal communication skills
• Self-motivated and self-disciplined

This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, bonus opportunities, paid holidays, 401k, and a generous PTO policy.

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, bonus opportunities, paid holidays, 401k, and a generous PTO policy.

Knowtion Health gives priority to applicants located in the following states: AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, VA, WI, WV

Photo Identification and Image Capture Notice

As part of our hiring process, candidates are required to present a valid government-issued photo ID during screening and/or interviews.

We may also capture a photograph during the screening or interview process for identity verification, security, and record-keeping purposes. All identification documents and images will be handled in accordance with applicable privacy laws and accessed only by authorized personnel.

By proceeding with your application, you acknowledge and consent to this process.