Regional Operations Manager

Title: Regional Operations Manager (IKC)

Location: Federal Way, United States

R0484522

Job Description:

S 323rd St, Federal Way, Washington, 98001-5023, United States of America

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts.  They take ownership of results and instill accountability in those they lead.  They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work. 

We are building a new, integrated care model to support patients with kidney disease. Historically, kidney patients have navigated a complex and frustrating healthcare system, but we are building a better way which treats the patient holistically. If you want to help lead to a better future for kidney patients, then you may be a great fit for the Regional Operations Manager role with DaVita Integrated Kidney Care (IKC).

 

The Regional Operations Manager, will be willing and capable to lead the team from a home office (remotely), be able to travel as needed, and successfully engage with IKC teammates, cross-functional teams and local dialysis providers within the market.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The ideal candidate will be responsible for leading a team of IKC RNs who case manage dialysis and CKD patients; Candidate will also manage two supervisors and support the non-clinical IKC care coordinators, whom they manage; responsible for team performance, productivity, and creating a special place to come to work. The ROM will represent the IKC leadership team with other IKC leaders and possess a professional and business-like presence.

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive:

• Effectively manages Disease Management programs in designated market or geography

• Reviews and analyzes data to drive patient care outcomes in programs across the market

• Build & manage effective relationships with internal and external clients

• Provide clinical support to reporting Registered Nurse Case Managers; may provide direct nursing care as needed * Unencumbered Registered Nurse licensure needed*

• Teammate Management Provide leadership to direct reports

• Manage all teammate employment/ HR activity such as payroll, PTO, hiring, onboarding duties, professional development, performance management, and disciplinary actions when necessary

• Ensure compliance to all applicable regulations and DaVita policies

• Monitor risk management and quality assurance compliance

• Achieve quality and metric goals in Integrated Kidney Care programs  

• Coordinate activities with DaVita IKC management team, Regional Medical Directors, cross-functional departments, Registered Nurses and others as needed

• Evaluate processes to ensure cost effectiveness and reduce operational expenses

• Implement initiatives and analyze impact to outcome expectations

• Create and submit reports and analysis of teammate performance as needed.

• Up to 30% travel required within the market.  Occasional travel outside the market.

Qualifications: 

• Minimum of 3-5 years’ management experience leading and managing teams required; 

• Demonstrates experience managing to data driven outcomes and process improvement requires

• Strong communication on medical management, operational, and business-related issues

• Minimum of 1-2 years’ experience in clinical nursing leadership highly preferred; Registered Nurse- RN

• Current CPR certification required

• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required

• Home office with Internet connectivity at minimum of 1MB upload and 1MB download speed required

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.  

#LI-CM5

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

 

The Salary Range for the role is $96,000.00 - $132,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.78/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

 

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. 

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.