Regional Administrative Assistant

Title: Regional Administrative Assistant

Location: Cherry Hill United States

Job Description:

The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job.

Qualifications and Detail about the Position

Summary:

Broad Function

The Regional Administrative Assistant plays a key role in supporting the regional operations team by managing a range of administrative functions, streamlining communication, and acting as first point of contact for clients. This position works closely with operation leaders to deliver exceptional customer service, drive process efficiencies, and help contribute to the achievement of regional business goals.

Essential Functions

• Promote, demonstrate and instill Brock's Bsafe and Bbest culture in all aspects of the business
• Perform administrative activities to support project management teams, including, job set up, job tracking, COI checks and contract processing
• Enter and maintain accurate and organized client and project data in Salesforce, ensuring timely updates and data integrity for the project team
• Prepare, organize, and maintain project files, contracts, and compliance documents
• Schedule project meetings, prepare agendas, and distribute meeting minutes
• Maintain team calendars and coordinate meetings to align activities
• Prepare and format reports, presentations, and other business documents
• Maintain calendars and ensure alignment of team activities
• Track project purchases and invoices, ensuring timeliness and accuracy
• Facilitate communication between operations and other departments to ensure smooth collaboration
• Troubleshoot administrative issues related to billing, procurement, and other operational needs
• Provide general office support, including processing invoices, expense reporting, and document management
• Handle incoming communications, including emails and phone calls
• Act as the first point of contact for customer calls and inquiries
• Support coordination of regional sales events and meetings, research venues, secure locations and guest rooms for travelers and contracts for meetings. Set up dinners and assist with attendee requests, as needed
• Promote contract and job "wins", events and opportunities through multiple media outlets
• Provide corporate marketing team with regional success stories for media promotions
• Assist with charitable donations, ordering various forms for the office as requested, reviewing & approving various invoices and other special projects
• Maintain contact lists and ensure timely communication
• Screen phone calls, redirect calls and take messages

Working Conditions

• Working indoors in an office environment or remote
• Frequent travel as required

Skills & Abilities

• Strong verbal and written communication skills
• Excellent problem-solving skills
• Highly organized with strong attention to detail
• Ability to manage multiple tasks efficiently and meet deadlines
• Self-starter with ability to take initiative and work independently
• Strong customer service skills
• Proficiency in Microsoft Office and database management

Education & Experience

• High School diploma or equivalent
• 2+ years of experience in administrative or sales support role

Location of Job: US: NJ: Cherry Hill

Shift:

Exempt: No

Work Type: Full Time

Working Conditions:

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.