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Referrals Specialist

Greater Lawrence Family Health Center

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  • Date Posted:

    7/8/2025

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Hybrid Remote in Methuen, MA

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Entry-Level

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    Administrative,  Admin,  Bilingual,  Spanish,  Healthcare Administration

  • Benefits:

    Education Assistance, Career Development

About the Role

Referrals Specialist

Job Category: Referrals

Requisition Number: REFER004156

 

Posting Details

  • Hybrid

  • Locations

    Showing 1 location

    Methuen, MA 01844, USA

Job Details

Description

 

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.

GLFHC is currently seeking a Referral Specialist. The Referrals Specialist performs all functions necessary to ensure patients have been cleared for specialty service visits. Processes prior authorizations, schedules appointments and tracks referrals.

  • Must be able to don appropriate personal protective equipment (PPE).
  • Prepares and processes all referral and pre-authorization paperwork.
  • Contacts various clinics, facilities, companies to obtain information to accurately complete referral and pre-authorization requests.
  • Utilizes third party payer and insurance portals; has a detailed knowledge of insurance providers, their portals and their expectations for authorization approval.
  • Calls patient within 48 hours of initial referral to provide update.
  • Monday-Friday, 8 hour shifts
  • Hybrid schedule

Qualifications: 

  • Bilingual, Spanish and English preferred 
  • HS Diploma or GED Certificate required
  • Medical or Administrative training.
  • Minimum of one year of experience working in hospital or other clinical environment.
  • Excellent communication and customer service skills required.
     

GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

 

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