Receptionist

Title: Receptionist

Location: Hornsea Hub, Broadway, Hornsea, HU18 1RU

Job Description:

£11,337 - £11,517 per year (Grade 3B pro rata)

Permanent

Part time (15.38 hours per week)

Rota

Service area: Culture and Customer Services

Job reference: ERYC009680

The job itself

East Riding Leisure Hornsea require a receptionist for 15.38 hours per week working on a two week rota pattern.  Hours will include early mornings, evenings and weekends.

We are looking for a friendly, enthusiastic and customer focused individual to be the welcoming face of our centre.  If you enjoy working with people, delivering excellent customer service and being part of a team then we would love to hear from you.

Key Responsibilities

• Greeting customers and visitors in a professional and welcoming manner.
• Managing bookings for activities, classes, swimming lessons and facilities using the BEARS booking system.
• Handling customer enquiries in person, by telephone and via email,
• Processing and promoting memberships and maintaining customer retention.
• Taking payments and cash handling duties.
• Maintaining accurate records and ensuring data is entered correctly