Quality System Specialist - Insights and Reporting

Title: Quality System Specialist - Insights & Reporting

Location: Franklin Lakes United States

Job Description:

Job ID

R-547170

Category

Quality

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Responsibilities:

• Lead reporting and analytics efforts to support Quality metrics, trend analysis, and data-driven decision making.

• Design, enhance, and govern Quality dashboards and reporting solutions using standardized, governed datasets and enterprise reporting standards.

• Drive requirements intake and prioritization, translating business needs into clear functional requirements and reporting specifications while aligning to roadmap goals.

• Analyze business processes and reporting needs to identify opportunities for standardization, risk reduction, and continuous improvement.

• Ensure data integrity and reporting accuracy by validating outputs, investigating discrepancies, and coordinating issue resolution.

• Develop and maintain documentation (e.g., URS, FRS, SOPs, process flows, and user support materials) to support reporting solutions and releases.

• Facilitate stakeholder engagement and governance activities, including reviews, issue tracking, user acceptance testing (UAT), and change management for reporting standards and metric consistency.

• Prepare and deliver analytics insights and presentations to support Quality reviews and business decision forums.

• Manage and track initiatives, deliverables, and action items across multiple projects to ensure effective execution and sustainment.

• Support strategic initiatives and continuous improvement efforts in partnership with the Digital Quality Insights & Reporting leadership team.

Required Qualifications:

• Bachelor's Degree

• 3 years of experience performing reporting, analytics coordination, business systems support, or related activities within a regulated Quality or compliance environment.

• Travel up to 10%

Preferred Qualifications:

• Bachelor’s degree in scientific, technical, business, data, information systems, or related discipline preferred.

Knowledge and Skills:

• Experience working cross-functionally with both technical teams and business stakeholders preferred.

• Experience with Power BI, Power Apps, Power Automate, SharePoint, Excel, reporting tools, and foundational data structure concepts preferred.

• Hands-on exposure to dashboards, analytics tools, business intelligence platforms, or digital reporting solutions preferred.

• Working knowledge of Quality Systems and regulated data principles.

• Strong capabilities in reporting, analytics coordination, and insight development.

• Ability to interpret data and summarize findings into clear, meaningful insights for non-technical audiences.

• Experience working with curated datasets, dashboards, reporting workflows, and analytics processes.

• Ability to identify reporting trends, inconsistencies, risks, and opportunities for improvement.

• Strong attention to detail with effective problem-solving and investigative skills.

• Experience supporting process improvement, governance, and reporting standardization initiatives.

• Effective communication and collaboration skills when working with Quality partners and technical teams.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: 

• Annual Bonus
• Potential Discretionary LTI Bonus  

Health and Well-being Benefits

• Medical coverage 
• Health Savings Accounts 
• Flexible Spending Accounts 
• Dental coverage 
• Vision coverage 
• Hospital Care Insurance 
• Critical Illness Insurance 
• Accidental Injury Insurance 
• Life and AD&D insurance 
• Short-term disability coverage 
• Long-term disability insurance 
• Long-term care with life insurance 

Other Well-being Resources

• Anxiety management program 
• Wellness incentives 
• Sleep improvement program 
• Diabetes management program 
• Virtual physical therapy 
• Emotional/mental health support programs 
• Weight management programs 
• Gastrointestinal health program 
• Substance use management program 
• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit 

Retirement and Financial Well-being

• BD 401(k) Plan 
• BD Deferred Compensation and Restoration Plan 
• 529 College Savings Plan 
• Financial counseling 
• Baxter Credit Union (BCU) 
• Daily Pay 
• College financial aid and application guidance 

Life Balance Programs

• Paid time off (PTO), including all required State leaves 
• Educational assistance/tuition reimbursement 
• MetLife Legal Plan 
• Group auto and home insurance 
• Pet insurance 
• Commuter benefits 
• Discounts on products and services 
• Academic Achievement Scholarship 
• Service Recognition Awards 
• Employer matching donation 
• Workplace accommodations 

Other Life Balance Programs

• Adoption assistance 
• Backup day care and eldercare 
• Support for neurodivergent adults, children, and caregivers 
• Caregiving assistance for elderly and special needs individuals 
• Employee Assistance Program (EAP) 
• Paid Parental Leave 
• Support for fertility, birthing, postpartum, and age-related hormonal changes 

Leave Programs

• Bereavement leaves 
• Military leave 
• Personal leave 
• Family and Medical Leave (FML) 
• Jury and Witness Duty Leave 

Salary Range for Franklin Lakes, NJ: 87,200.00 - 139,500.00 USD Annual

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers( opens in new window).

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You( opens in new window)."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

$87,200.00 - $139,500.00 USD Annual