Proposal Content Manager

Title: Proposal Content Manager

Location: Remote, United States

Job Description:

Category

Growth

Position Type

Full-Time

Remote

Yes

Company

Navitus

About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.

Pay Range

USD $71,716.18 - USD $86,405.04 /Yr.

STAR Bonus % (At Risk Maximum)

5.00 - Salaried Non-Management except pharmacists

Work Schedule Description (e.g. M-F 8am to 5pm)

M-F 8am to 5pm

Remote Work Notification

ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

Overview

Navitus Health Solutions is seeking a Proposal Content Manager to join our team!

Along with designing and owning the architecture of the overall proposal content knowledgebase, the Proposal Content Manager supports RFP response editing efforts to support client acquisition and retention efforts of Navitus Health Solutions (Navitus). This wordsmith works cross-functionally at a variety of levels to craft, maintain and expand digital content while improving proposal quality and team productivity. The Content Manager ensures regular reviews of the knowledgebase and data integrity. Requires the ability to take complex concepts and translate them into a defined style that clearly and accurately articulates Navitus’ value proposition. This position requires strong communication skills and a high proficiency with content data libraries and document automation software.

Responsibilities

How do I make an impact on my team?   

• Seek, build, and edit strategically positioned content that easily integrates into proposals and other sales related documents for various markets (e.g. health plans, government, national accounts, mid-market employers).
• Oversee the accuracy, organization and formatting of library content to keep the proposal knowledgebase current, competitive and usable by the proposal team.
• Collaborate with SMEs to convert complex and varying explanations into concise and compelling value propositions and proof points ensuring compliance with Navitus’ brand/style guide and sales strategy.
• Identify gaps in the knowledgebase and ensure timely updates of all content positioning and related exhibits through regular content audit reviews.
• Work collaboratively with those contributing to and/or drawing from the knowledgebase, such as proposal team members, executives, management teams, business units, partners, and SMEs.
• Serve as a proposal content knowledgebase expert by communicating important updates related to processes, messaging and content management, including SME list management, training and alignment.
• Serve as a proposal automation software expert to all users in the company. This includes adding new users to the system, providing new user training materials and providing subsequent navigation assistance as needed.
• Maintain a high level of proficiency with the knowledgebase system and apply new functionality to improve how content is organized, updated and accessed.
• Contribute to the department goal of improved efficiency and effectiveness by implementing processes to streamline proactive creation.
• Consult system reporting and analytics to gain insights into content preparation and usage to inform training opportunities and improvement efforts.
• Demonstrate flexibility and ability to work independently and in a team/collaborative environment.
• Share knowledge to build expertise in others.
• Perform continuous improvement projects as assigned.
• Other duties as assigned

Qualifications

What our team expects from you?

• Bachelor’s degree, preferably in English, Journalism or a Communications-related field, or equivalent related experience, required.
• 4 years of professional writing experience required, ideally in a proposal development, technical writing, or content management role required.
• Experience working in a healthcare, pharmacy benefit management (PBM), or health insurance environment strongly preferred.
• Experience supporting a proposal management platform, proposal content knowledgebase, or similar content repository preferred.
• Experience with RFP processes and proposal lifecycle management preferred.
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!

#LI-Remote

Location : Address

Remote

Location : Country

US