Proofreader, Senior

Title: Hybrid Proofreader, Sr. - Mon - Fri 2pm-11pm

Location: Wheeling United States

Job Description:

Williams Lea is hiring for a Hybrid Proofreader, Sr. for our Wheeling, WV office to work Monday to Friday 2:00 pm to 11:00 pm!

Pay: $19.43/hour + shift differential

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Company Provided Parking
• Additional Employee Perks and Discounts

The Senior Proofreader is an experienced position delivering exceptional customer service to our clients by providing timely and accurate proofreading at an intermediate to advanced level, advanced ability to assess documents, and has a technical eye to detect and ensure proper spelling, grammar, verbiage, and formatting (proofing, edits, conversions, formatting, creation, comparisons, etc.) for requesters. The position requires advanced software aptitude in those programs used for document production, as well as speed and accuracy in a high-volume, high-pressure production environment.

The Senior Proofreader may require the training of team members and may be responsible for the day-to-day coordination of workflow within a shift or site.

Job duties:

• (* denotes an "essential function")
• *Perform work in proofreading according to established policies and procedures
• *Identify and correct spelling, grammar, and verbiage errors in complex legal documents
• *Check corrected proofs of legal documents against mark-up for comparison and quality assurance
• *Detect formatting and compositional errors in documents, work independently or with appropriate colleagues to correct, as required
• *Oversee proofreading assignments, coordinates workflow or intake of proofreading assignments within team
• *Troubleshoot more complex requests, along with software or hardware problems
• *Utilize appropriate logs and/or tracking software for all assigned work
• *Meet contracted deadlines for accepting, completing, and delivering all work
• *Communicate with peers, supervisor or client on job or deadline issues
• Intakes work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests, as needed
• Perform workflow coordination duties
• Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues
• Creates and edits documents, mail merges, charts, graphs, tables, etc.
• Scans and cleans up documents utilizing scanner equipment and appropriate software
• Converts and cleans documents from other software applications
• Help foster a proactive environment of continuous service enhancement and relationship building with the client
• Handle sensitive and/or confidential documents and information
• Perform Quality Assurance on work of others
• Train more junior staff members
• Assist Document Services or peer teams with document production and preparation, as needed
• Complete other tasks and assignments as assigned by management
• Interact with clients in person, over the phone or electronically
• Adhere to Williams Lea policies in addition to client site policies
• Use equipment and supplies in a cost-efficient manner

Job qualifications:

• Highschool diploma or equivalent required. Higher level education preferred or equivalent work experience
• Minimum 3 years' experience preferably in a legal, banking or large corporate environment
• Strong in grammar and composition rules required for editing and proofreading
• English, journalism, proofreading experience preferred
• Advanced knowledge of MS Word, Excel, and PowerPoint desired
• Knowledge of a legal timekeeping or job tracking system is preferred
• Ability to work in a fast-paced, team environment, working both independently and collaboratively
• Ability to prioritize work, balance projects and meet deadlines in a timely manner
• Strong attention to detail with good organizational skills and emphasis on accuracy and quality
• Ability to handle sensitive and/or confidential documents and information
• Ability to make independent decisions that conform to business needs and policy
• Ability to troubleshoot more complex or advanced tasks, equipment, or software concerns on own; understands when to escalate a problem to a supervisory level
• Excellent verbal and written communication skills, including professional telephone and email etiquette in the face of immediate deadlines and pressure
• Must be self-motivated with positive can-do attitude
• Proven customer service skills are required to create, maintain and enhance customer relationships
• Must be able to interact effectively with multi-functional and diverse backgrounds

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.