People Operations Specialist

Title: People Operations Specialist

Location: Paris, France

Type: Permanent

Workplace: hybrid

Category: People

Job Description:

About BlaBlaCar

BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

Your Mission

We are looking for a People Operations Specialist to join the People Operations team at BlaBlaCar. 

As a People Ops Specialist, you will manage the day-to-end employee lifecycle for Blablacar’s employees based in France. As part of a team, you will ensure full legal compliance in France, while providing prompt, effective support for all employee inquiries. By maintaining our HRIS and formalizing contractual elements, you will act as a key guardian of our data integrity and internal policies. This role is essential in streamlining our onboarding journey and optimizing HR processes to support our team.

Your Responsibilities 

• Lead the execution of HR processes (Onboarding → Offboarding), ensuring a positive experience while providing clear visibility to relevant stakeholders

• Formalize all contractual elements (contracts, amendments, certificates) and manage immigration/work permit renewals

• Identify opportunities to streamline workflows and lead People Ops projects aimed at enhancing efficiency

• Explore and implement AI-driven solutions to automate repetitive administrative tasks (e.g., automated document generation, AI-powered ticketing sorting, or smart data auditing) to free up time for high-value advisory

• Manage employee inquiries (JIRA), providing prompt, effective support on HR policies

• Provide expert recommendations for handling complex situations (performance, conflict, legal risk).

• Document specific requests to ensure every situation is tracked and treated fairly, building a consistent "Case Law" for the organization

• Work closely with the POPS team including our Payroll Specialist (upstream data flows), HRBPs, Social Expert, Recruiters, and L&D to ensure a cohesive employee experience.

• Actively participate in team meetings, sharing insights and contributing to a supportive, high-performance team environment

Your Qualifications 

• +4 years of experience in a People Operations, HR Coordinator, or HR Generalist role, ideally within a fast-paced environment in France

• Proficiency with HRIS platforms (e.g., BambooHR, Workday…), Google Workspace and strong project management skills

• Good knowledge of French social legislation (SYNTEC would be a plus)

• Great communication skills, both written and verbal, with the ability to clearly articulate HR policies and respond to employee inquiries with empathy and professionalism

• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively

• Problem-solving aptitude, curiosity and a proactive approach to identifying and resolving issues.

• Full working proficiency in English and French

What we have to offer

• Hybrid status for this role : 2-3 days at the Office

• 4 additional weeks on top of legal maternity/paternity leaves

• 50% healthcare coverage (Alan)

• Financial support for home office equipment

• Minimum 25 days holiday per year 

• Local meal plan policy (Swile card)

• 50% transportation paid (Forfait Mobilité Durable)

• Free unlimited carpooling & bus rides

• Personal growth via trainings, mentorship, and internal mobility programs

• Employee Stock ownership plan

• Regular team building events

• 1 day off per year to test our product

• 1 day per year for social engagements with non-profits