People Experience Lead

Title: People Experience Lead

Location: London England GB

Hybrid

People

Full time

Description

Our journey from start-up to global leader in industrial Carbon Capture

Carbon Clean has been developing and providing carbon capture solutions since 2009. Over the years, we have grown our expertise and technology, including our CycloneCC system, to help heavy industry reduce carbon emissions more efficiently. In the next phase of our growth, we are seeking an impactful People Experience Lead.

 London (Hybrid – minimum 3 days a week in office) Permanent  |   Competitive + Benefits

The Role

Reporting to the Head of People Experience, this is a hands-on, high-impact role at the heart of our People team. You will own and continuously improve how our People function operates day to day, making sure our processes, systems and services are efficient, scalable and genuinely support our people and business.

Working closely with leaders, managers and the Head of People Experience, you will deliver an outstanding employee experience across the full lifecycle, from joining to leaving. It is an exciting opportunity to shape how People Operations evolves in a scaling, global business.

What does success look like

•      You are trusted with confidential matters and handle them with maturity and discretion.

•      You roll your sleeves up and take ownership, working with high levels of autonomy and good judgement.

•      You build credibility with senior stakeholders, and are confident to challenge and improve existing ways of working.

•      You are comfortable with ambiguity: you ask the right questions, then run with it.

•      Lifecycle processes, from onboarding to offboarding, are delivered on time, accurately and consistently across all regions.

•      People data in HiBob and Deel is accurate, with automations in place and reliable reporting on key metrics.

•      Payroll inputs, compensation changes and benefits administration are delivered accurately and on time across the UK, US and ROW.

•      Town Halls and People communications are engaging, clear and consistent.

Requirements

Responsibilities consist of but not limited to…

Employee Lifecycle & People Operations

•      Own and continuously improve the end-to-end employee lifecycle, ensuring onboarding, contractual changes and offboarding are delivered in a timely, high-quality way.

•      Optimise and scale People processes across the business, identifying opportunities for automation and efficiency.

•      Partner closely with leaders and managers to provide practical, employee-focused guidance on People policies, processes and queries.

•      Support the people integration aspects of M&A activity, including onboarding, data management and process alignment.

People Systems, Data & Insight

•      Manage and enhance People systems and data, ensuring accuracy and meaningful reporting on headcount, engagement, attrition and performance.

•      Make the most of HiBob and Deel, using automation and AI to reduce manual effort and help managers work effectively.

•      Use employee feedback, data insights and operational trends to identify opportunities to enhance the employee experience.

Payroll, Reward & Compliance

•      Own payroll inputs, compensation updates and benefits administration across the UK, US and ROW, partnering with regional stakeholders on local processes.

•      Support the operational delivery of annual People cycles, including compensation reviews, performance processes, engagement initiatives and organisational changes.

•      Ensure compliance and governance across People processes and documentation, in line with employment legislation and internal policies across multiple regions.

Communications, Engagement & Belonging

•      Lead the coordination and delivery of bi-monthly Town Halls, shaping engaging agendas and meaningful business updates.

•      Create and maintain clear, engaging People communications and content across internal channels and employee-facing materials.

•      Partner with the Head of People Experience on initiatives that strengthen inclusion, belonging and wellbeing.

•      Champion DEI&B across all our people experiences, showcasing and embedding Belonging at Carbon Clean.

You are an ideal candidate if…

•      You have proven experience in a senior People Operations or People Experience role within a fast-paced start-up or scale-up environment.

•      You are a proactive self-starter who brings structure and continuous improvement to everything you do.

•      You have hands-on experience with HRIS management and automation (ideally HiBob), and payroll and EOR platforms (ideally Deel), with an interest in how AI can improve People operations.

•      You have experience with onboarding at scale, including bulk onboarding, and ideally exposure to M&A integration.

•      You have supported employee engagement and reward initiatives in a growing organisation, with some exposure to compensation processes.

•      You have a good understanding of employment legislation and compliance across multiple regions.

•      You are collaborative, confident to challenge, and able to juggle multiple priorities with good judgement.

The application journey has 4 key steps

1.    Recruiter call – an initial 30-minute conversation.

2.    First stage – Competency and values-based interview with The Head of People exp and The People Partner, via Teams.

3.    Second stage – In-person scenario-based task with The Head of People exp and People Partnering .

4.    Final stage – In-person interview with SVP of People.

This process should take around 3–4 weeks – your schedule is really important to us, so we promise to be as flexible as possible!

Why join us?

At Carbon Clean, we’re tackling one of the world’s toughest challenges: decarbonising heavy industry. As People Experience Lead, you’ll have real ownership in shaping how our People function supports a fast-growing, global, mission-driven team, with plenty of scope to bring your ideas to life.

In addition, we offer you:

•      The opportunity to continue to develop both personally and professionally, in our rapidly growing company.

•      A culture that encourages excellence, ownership, flexibility and care.

•      Our great workplaces with excellent facilities and perks, where we can come together to collaborate with like-minded colleagues.

•      Our flexible approach to working – including our hybrid approach and days to work from anywhere globally.

Benefits

We provide these benefits & perks:

•      25 days holiday plus Bank Holidays.

•      Private Healthcare for you and your family.

•      Health Cash Plan to spend on specific treatments.

•      Life insurances for your financial protection including Income Protection, Life Insurance and Critical Illness Cover.

•      Wellbeing programmes including EAP trained counsellors.

•      Generous company pension contribution of 5%.

•      Green travel schemes including Cycle to Work & Electric Car Scheme.

•      Individual training budget tailored towards your personal development.

•      Funding support towards professional qualification and memberships.

We believe everyone Belongs @ Carbon Clean

We are passionate and committed to our people. At Carbon Clean, you will be working in an inclusive environment where everyone belongs. It’s talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation and identity, religion, age, disability status or caring responsibilities.

If you think you have most of what we’re looking for but not every single thing, go ahead and apply. We’d still love to hear from you!