Patient Service Specialist - Ear Nose and Throat Care

Title: Patient Service Specialist-Ear Nose and Throat Care

Location: Biddeford, ME United States

Work Type: Hybrid, Full Time

Job ID: 82181

Job Description:

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary:

The Patient Service Specialist role ensures patient scheduling and referral needs are met while assisting in the general administrative and patient service needs of the practice.

We are looking for an experienced surgical scheduler to join our busy practice. Position is responsible for performing appointment scheduling for a high-volume multi-physician specialty care practice, including coordination of surgeries, and/or surgical procedures at multiple locations. The successful candidate will have previous similar experience in a medical practice. Excellent customer service and organizational skills are required, in addition to the ability to work as part of a team in a fast-paced environment. Ability to maintain patient confidentiality also required. This position is a hybrid position with a mix of remote work from home and occasional in office requirements.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Six months of medical office experience required.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Proficient computer skills.