Outbound Sales and Enrollment Coordinator

Title: Outbound Sales and Enrollment Coordinator - Work from Home

Location: United States

Job Description:

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job Title: Outbound Sales and Enrollment Coordinator - Work from Home

Job Description:

BroadPath, a Sagility Company, is hiring experienced Outbound Sales and Enrollment Coordinators to join our remote team! We are hiring for both English-only and bilingual Spanish-English roles. Ideal candidates are consultative sales professionals who combine persuasive communication with empathy and precision, ensuring every interaction is both impactful and compliant.

Responsible for proactively reaching out to prospective individuals to generate interest, assess eligibility, and drive enrollment into healthcare or public assistance programs, this role combines consultative selling with education, guiding individuals through program benefits, requirements, and next steps to support informed decision-making. The position requires confident outbound calling, strong listening skills, and the ability to overcome objections while maintaining compliance with privacy and regulatory standards. Success in this role comes from building rapport quickly, delivering clear and persuasive communication, and consistently meeting outreach and enrollment performance goals. Please note, this is not a licensed sales role.

Compensation Highlights

Base Pay: English-only: Starting at $16 per hour Bilingual Spanish-English: Starting at $17 per hour

Pay frequency: Weekly pay

Schedule Highlights Schedules can fall between the hours of Monday-Saturday, 9:00 AM - 8:00 PM Eastern Time, and will be assigned based on business needs

Responsibilities:

• Engage members using a consultative approach, uncovering needs and providing tailored solutions that build trust and drive enrollment • Demonstrate exceptional attention to detail when verifying eligibility, collecting data, and updating CRM systems • Conduct outbound calls to individuals who may qualify for healthcare and/or public assistance, following approved scripts and compliance guidelines • Verify eligibility requirements by gathering demographic, household, and income information from members • Educate members on Medicaid benefits, enrollment steps, required documentation, and timelines • Assist with applications by walking members through the process or directing them to appropriate resources • Maintain accurate, timely, and complete records in CRM or eligibility systems to ensure compliance and operational excellence • Identify barriers (such as lack of documents, confusion about requirements, or language needs) and provide solutions or escalate to support teams • Ensure compliance with HIPAA and state/federal regulations during all interactions • Promote a positive member experience by showing empathy, professionalism, and patience, especially when working with vulnerable or underserved populations • Meet performance metrics, including call volume, quality assurance scores, first-call resolution, and enrollment targets • Be receptive to feedback for continuous improvement • Document and report member DNC and program opt-out requests

Qualifications

High School Diploma or equivalent Minimum 1 year of experience in consultative sales, scheduling, or retention, with a strong focus on objection handling Proven ability to confidently initiate high-volume outbound calls and engage individuals Proven ability to build rapport quickly and lead persuasive, consultative conversations Strong listening skills with the ability to uncover needs and respond with clear, confident solutions Comfortable handling objections and guiding conversations toward enrollment or conversion outcomes Excellent verbal and written communication skills Ability to follow call scripts while maintaining a natural and conversational tone Strong attention to detail when collecting, verifying, and documenting information Ability to navigate multiple systems and update CRM or data entry platforms efficiently Self-motivated with the ability to meet performance metrics in a fast-paced outbound environment Ability to work remotely with reliable internet and a distraction-free workspace

At BroadPath, a Sagility Company, we believe that transparency, authenticity, and collaboration are the keys to building strong, connected remote teams. Being on camera is an integral part of our culture. It is how we build relationships, share ideas, and stay engaged. If you are someone who values open communication, connection, and teamwork, you will thrive in our environment where showing up authentically matters.

What to Expect

On-camera participation during interviews, training, team meetings, and regular check-ins Face-to-face discussions sparking collaboration and engagement A supportive atmosphere where you can express yourself openly and be part of a team that values your contributions

Benefits

Medical, Dental, and Vision coverage Life Insurance Short-Term and Long-Term Disability options Flexible Spending Account (FSA) Employee Assistance Program 401(k) with employer contribution Paid Time Off (PTO) Tuition Reimbursement

Diversity Statement

At BroadPath, a Sagility Company, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!