Outbound, Inbound Representatives

Title: Outbound/Inbound Rep (M-F)

Location: New Orleans, Louisiana

Department: Customer Service

Job Description:

 We are looking for confident, outgoing Business-to-Business Sales Representatives to join our team! This is a blended inbound and outbound sales role focused on connecting with businesses such as automotive dealerships, medical clinics, dental offices, and other professional organizations.

The ideal candidate is comfortable picking up the phone and having a natural, casual conversation with business owners and decision-makers. This is not a highly scripted call center position. You will need to think on your feet, ask questions, build rapport, identify opportunities, and confidently explain the value of our services.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities

• Make outbound cold calls to businesses and potential customers
• Handle inbound calls and follow up with interested prospects
• Speak with business owners, managers, and other decision-makers
• Build rapport and establish relationships through natural conversation
• Identify customer needs and determine whether our products/services are a good fit
• Present solutions and make sales offers in a conversational manner
• Follow up with prospects through phone and other communication channels
• Maintain accurate notes and customer information in company systems
• Manage multiple conversations, systems, and tasks throughout the day
• Overcome objections and confidently move conversations toward a sale

Qualifications

• Previous sales, cold calling, telemarketing, or business-to-business experience preferred
• Excellent verbal communication and active listening skills
• Comfortable speaking with business owners and decision-makers
• Confident making cold calls and initiating conversations with people you have never spoken with before
• Able to have a casual, engaging conversation without relying on a script
• Strong ability to think quickly and respond naturally to customer questions
• Comfortable multitasking between phone calls, computer systems, research, and customer information
• Self-motivated and driven to meet or exceed sales goals
• Comfortable hearing "no" and continuing to pursue the next opportunity
• Professional, positive, and personable communication style
• Strong computer and typing skills
• Ability to work independently while also being a strong team player

Pay and Hours

Starting pay - $14/hr 

Working hours - 8:00am-5:00pm (CST) ; Work Days - M-F 

Paid Training - typically 1 week in length from 8:00am-5:00pm Mon-Fri (CST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

$14 - $14 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.