Office Assistant

Title: Office Assistant - Remote - Nationwide

Location: United States

Job Description:

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Verifies and ensures documents for accuracy (i.e., refund checks, compares account notes/documentation, letters, addresses, etc.).
• Identifies any documents/files/accounts that may have an error/oversight/printing issues during processing.
• Notes in patient accounts all action; mailing or faxing and if fax confirmation received.
• Completes data entry and documentation in patient accounts and/or billing system(s).
• Provides documentation for accounts when requested or required.
• Processes, sorts, and routes incoming data.
• Performs other office support tasks, including but not limited to: data entry, correspondence, filing, printing, and faxing.
• Maintains a high level of customer service for our external and internal customers.

Required Experience and Competencies

• High School Diploma or GED equivalent required.
• One (1) year of on-the-job working experience preferred.
• Type a minimum speed of 40 words per minute or 7,000 data entry keystrokes per hour preferred.
• Experience in an office setting, preferably in an administrative or clerical role preferred.
• Experience with billing insurance claims preferred.
• Ability to perform detail-oriented tasks with attention to accuracy.
• Skilled in effective and appropriate verbal and written communication, including spelling, grammar, and punctuation.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to provide excellent customer service and demonstrate strong interpersonal skills.
• Organizational skills, ability to prioritize, and comfortable working independently.
• Skilled in basic computer programs and ability to operate general office equipment.
• Knowledge of billing systems.
• Ability to navigate multiple computer applications/systems.
• Ability to use 10-key by touch.
• Ability to establish and maintain effective working relationships and work in a team environment.
• Ability to correctly add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to prioritize workflow and meet performance and/or volume expectations.
• Ability to take accountability and responsibility with all assigned daily tasks.
• Ability to comply with Vituity - RCM policies and procedures.
• Ability to identify and problem solve challenges that may not be outlined in a manual or know when to seek assistance.
• Ability to perform tasks as directed by supervisor or manager.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more
• Trainings to help support and advance your professional growth
• Team building activities such as virtual scavenger hunts and holiday celebrations
• Flexible work hours
• Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Generous paid time off starting 3-4 weeks’ annually
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $15.00 - $16.90 per hour, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law.