Managing Director, Human Services

Title: Managing Director, Human Services

locations

Remote

time type

Full time

job requisition id

JR100480

WHO WE'RE LOOKING FOR
In partnership with the Vice President, Health & Human Services, the Managing Director, Human Services will drive the strategic vision and execution of all Human Services initiatives for MusiCares. You will oversee and elevate all program delivery, build and strengthen key partnerships, and expand the reach of critical resources across private, public, and corporate sectors. You are an accomplished leader who can mobilize teams, cultivate strategic alliances, and advance initiatives that directly enhance the health and well-being of the music community.
WHAT YOU'LL DO

• Develop and oversee Human service program delivery, including temporary financial assistance for basic living needs, disaster relief efforts, financial health offerings and development of educational programming.

• Supervise and lead Human services team to ensure effective and efficient service delivery to clients with a particular emphasis on underserved/diverse populations.

• Partner with the Vice President to establish and advance the overall vision and strategy of Human Services program delivery.

• Evaluate and examine ROI of current Human Services programs to determine impact and viability.

• Assure grant/contract compliance and program deliverables are met.

• Partner with the Vice President to create and execute vision-driven services with quantifiable year-over-year positive results.

• Contribute to the development and implementation of the organization's strategic vision and plan.

• Enhance and expand the database of Human Services resources, providers, and treatment options, building partnerships and relationships at the state, local, and national levels and serve as the department advocate.

• Negotiate reduced rates and quality services for MusiCares’ clients, preserving charitable dollars whenever possible while tracking departmental annual cost savings.

• Prioritize data management to uncover new opportunities and ensure all activities are measurable for efficiency and maximized results.

• Compile, track, and analyze statistical departmental data, developing proposals and subsequent departmental reporting for the board of directors, grant writing, and internal and external partners.

• Manage weekly and monthly internal programs, budget reports, and dashboard metrics.

• Collaborate with Recording Academy staff and Chapter offices to promote preventive services, encourage membership participation, and expand networks.

• Partner with the Vice President to select, assign, direct, and evaluate the performance of team members, overseeing development and training opportunities for the team.

• Represent MusiCares at events, including industry conferences and community/regional on-site organization activations.

SKILLS & EXPERIENCE

• Master’s degree in social services or related field.

• 10+ years of experience in human services, social services, and/or addiction field, working with underserved populations.

• Strong working knowledge of public benefits and non-public human service programs.

• Knowledge of database products with the ability to lead a team by example as it relates to data optimization.

• A passion for MusiCares’ mission with a proven service mindset and entrepreneurial spirit.

• Demonstrated ability to lead, inspire, and motivate direct reports and colleagues to achieve superior results.

• High emotional intelligence with the ability to interact with a variety of different constituents.

• Excellent communication and strategic thinking skills.

PHYSICAL DEMANDS FOR CERTAIN ROLES

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for long periods of time, and work at a computer for long periods of time.

The employee will be required to lift and/or move up to 60 pounds.

SALARY AND BENEFITS

The starting salary for this position is $124,300 to $139,800 per year, benchmarked against industry standards. Salaries for positions required to be in specific geographic locations reflect the corresponding labor market. 
 
The actual offer extended will depend on the candidate's experience, qualifications, and the role's requirements and will include our comprehensive benefits package (with medical, dental, and vision coverage, a 401k match, generous paid time off, and more).

ABOUT THE RECORDING ACADEMY AND ITS AFFILIATES

RECORDING ACADEMY

The Recording Academy represents the voices of performers, songwriters, producers, engineers, and all music professionals. Dedicated to ensuring the recording arts remain a thriving part of our shared cultural heritage, the Academy honors music's history while investing in its future through the GRAMMY Museum, advocates on behalf of music creators, supports music people in times of need through MusiCares, and celebrates artistic excellence through the GRAMMY Awards—music's only peer-recognized accolade and highest achievement. As the world's leading society of music professionals, we work year-round to foster a more inspiring world for creators.

LATIN RECORDING ACADEMY

The Latin Recording Academy is an international, membership-based organization comprised of Spanish- and Portuguese-speaking recording artists, musicians, songwriters, producers and other creative and technical recording professionals. The organization is dedicated to improving the quality of life and cultural condition for Latin music and its makers. In addition to producing the Latin GRAMMY Awards to honor excellence in the recorded arts and sciences, The Latin Recording Academy provides educational and outreach programs for the Latin music community either directly or through its Latin GRAMMY Cultural Foundation.

LATIN GRAMMY CULTURAL FOUNDATION

The Latin GRAMMY Cultural Foundation is a charitable organization established by the Latin Recording Academy in 2014. The organization is dedicated to creating opportunities for the next generation of Latin music creators through scholarships, educational programs, grants, and access to creators and industry executives.

MUSICARES

A friend and ally of the music community, MusiCares was established by the Recording Academy to safeguard the health and well-being of all music people. A four-star charity and safety net in times of need, MusiCares offers confidential preventative, recovery, and emergency programs to address financial, medical, and personal health issues. Through the generosity of our donors and volunteer professionals, our dedicated team works across the country to ensure the music community has the resources and support it needs.

GRAMMY MUSEUM

The GRAMMY Museum is a nonprofit organization dedicated to celebrating and exploring music from yesterday and today to inspire the music of tomorrow through music preservation, education, exhibitions, and public programming and aims to create a world in which shared love of music sparks curiosity, creativity, and community. Programs include GRAMMY in the Schools education programs that are offered year-round for students, teachers, and schools throughout the United States.

EQUAL OPPORTUNITY

The Recording Academy, its affiliates, and the music industry have a strong culture of inclusion and respect for everyone. The Recording Academy makes intentional, courageous, and principled decisions for stronger business outcomes and ensures that all creators and professionals live and work in a fair and safe environment. It is the Recording Academy's policy to provide equal employment opportunities for all applicants and employees. The Recording Academy does not discriminate on the basis of race (nor traits historically associated with race, including, but not limited to hair texture and protective hairstyles), color, religion (including religious dress and grooming), creed, sex (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, military or veteran status, marital status, sexual orientation, gender, gender identity, gender expression, genetic information or any other characteristic protected by law. The Recording Academy will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to the Recording Academy. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, access to benefits and training, recruitment, hiring, transfer, and social and recreational programs.