Managed Workstation Team Lead

Title: Managed Workstation Team Lead (with German)

Location: Poznan United States

Job Description:

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

You lead a Managed Workstation run operations team while acting as a trusted expert in software distribution, packaging, and endpoint management. Working closely with client stakeholders, you ensure reliable service delivery, drive continuous improvements, and maintain high operational standards. You combine hands‑on technical expertise with people leadership, balancing daily operations, complex changes, and strategic enhancements to keep the workplace environment secure, efficient, and aligned with business needs.

Your Tasks

• Lead the Managed Workstations run operations team.
• Act as client‑facing SME for software distribution, packaging, and SCCM architecture.Manage client requests and prioritize daily operational tasks.
• Execute and consult on complex changes.
• Review and contribute to high‑level design documents.
• Ensure deliverables meet agreed quality standards and SLA/KPI targets.
• Identify automation opportunities and evaluate new solutions.
• Collaborate with security teams to ensure compliance with patching and configuration baselines.

Your profile

• 5-8 years of experience with SCCM and Intune, with strong expertise in both.

• Solid understanding of SCCM architecture, including site hierarchies, roles, logs, and optimization.

• Experience with SQL Server installation, maintenance, and performance tuning.

• Knowledge of network and security concepts (TCP/IP, firewall rules, ports, TLS/HTTPS).

• Experience in OS deployment (task sequences, Windows ADK, USMT) and lifecycle management.

• Skills in software packaging (MSI, EXE) and tools such as InstallShield or Advanced Installer.

• Strong PowerShell skills for automation, reporting, and troubleshooting, with broad managed workplace knowledge.

• Strong communication, analytical thinking, and proficiency in German and English.

What You'll love about working here

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.