Licensed Financial Advisor

Title: Licensed Financial Advisor

Location: United States

Department: Strategic Partnerships – Customer Success Operations

Job Description:

Licensed Financial Advisor

Location: US Remote

Come thrive at Tandems! At Tandems, we’re reimagining the future of financial advice. We empower financial advisors to deliver smarter, more human guidance by combining data, empathy, and artificial intelligence. Partnering with leading financial institutions, we deploy intelligent software and AI to enhance advisor productivity and deepen client relationships - enabling firms to deliver personalized advice at unprecedented scale.

After building one of the industry’s leading Digital Wealth platforms, we’ve evolved. Today, Tandems is an AI-first company, building intelligent tools that help advisors run better meetings, anticipate client needs, and make more informed decisions. Our solutions are trusted by some of the world’s largest and most innovative financial institutions, including Wells Fargo, New York Life, Scotiabank, and Citizens.

About the Team and Opportunity 

Joining the Customer Success Team as a Licensed Financial Advisor means you'll play a pivotal role in two distinct but related areas. First, you will serve the investment advisory needs of clients in our direct-to-consumer business (SigFig Wealth Management LLC). This D2C model also includes relationships where we serve as an outsourced registered investment advisor to financial institutions.   Second, by supporting our DTC business, you will utilize, and provide feedback on, the advisor tools that are deployed to financial institutions through our B2B enterprise business (Tandems). This is a unique opportunity where you will be able to both build relationships with D2C clients directly, and play an important role in providing product feedback that helps to shape  our B2B product roadmap. You will  serve as a subject matter expert on our software solutions, and will be called upon to train and coach advisors leveraging our platform through the B2B business. Our team thrives on collaboration, emphasizing teamwork, transparent communication, and collective problem-solving. 

As a Licensed Financial Advisor, you'll be the frontline licensed support for our clients. You will prioritize delivering high value meetings with clients who are seeking investment advice and guidance - serving  in a fiduciary capacity following established compliance standards.  You will manage a client book of business and deploy proactive relationship building strategies to our D2C client base. You will also work closely with our Product and Engineering teams by providing ongoing feedback on our enterprise software solutions that you use daily.   

Why Work for Us

• We are 100+ employees strong and growing. Our world-class team is supported by an industry-savvy board and an executive team of diverse background and experience across financial services and technology. 

• We offer competitive benefits that include Flexible PTO, Wellness benefits, Mobile/Internet subsidy, Employee Recognition Programs, and more!

• We are a remote-first company! We have regional hubs nationwide,  with presence in 4 Countries:  United States, Canada, India, and Singapore. 

• We embrace a culture that honors and celebrates diversity of backgrounds, approaches, and experiences.

• We are guided by our core values: Customer Delight, Make It Happen, Think Big, and We Over Me. Read more about our core values and how we live them every day on our website here.

How You’ll Make an Impact

• Partner: Partner with a cross-functional team to create a best-in-class experience for D2C clients and enterprise partners

• Build: Build and maintain strong client relationships and provide ongoing feedback on software product development

• Influence: Serve as a subject matter expert across our software solutions and contribute to case studies involving the use of our platform

Ideal Person for this Role

• Minimum of 4 years of experience in a financial advisor capacity

• Active Series 65 or Series 66 license required

• Experience working in an RIA model is preferred

• Excellent communication and interpersonal skills

• Strong problem-solving abilities and attention to detail

• Ability to work effectively in a fast-paced, dynamic environment

• Experience supporting advisors in roles involving learning and development or strategic initiatives is a plus

Perks and Benefits

• Competitive benefits package

• Flexible PTO

• 401(k) with company match

• $1,000 yearly wellness benefit

• $1,000 bonus for opening a TandemsInvest managed account

• Mobile/internet subsidy

Tandems is backed by premier venture capital firms, including Bain Capital Ventures, General Atlantic, Nyca Partners, and Union Square Ventures as well as leading financial institutions including Wells Fargo, UBS, Santander, New York Life, and Comerica. We've raised over $100 million to support our growth as a leading technology provider to financial institutions.

© Nvest. All rights reserved, Tandems is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities and perspectives to apply.

San Francisco Applicants: Tandems will consider applicants with arrest and conviction records (criminal histories) in a manner consistent with the San Francisco Fair Chance Ordinance.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.