Library Assistant II

Title: Library Assistant II (Part-time)

Job Description:

Location:2018 - Spades Park Branch, Indianapolis, IN, US

Regular Part-Time Onsite

Requisition ID: 3356

Hours: Part-time (20 hours / week)

Schedule: May vary, but will include day, evening, and weekend hours; including mandatory occasional Sundays

Starting Hourly Rate: $18.00

FLSA Status: Non-Exempt

A successful candidate will…

• Have previous experience working with customers face to face.
• Have previous library experience, either via past job or volunteering (preferred but not required).
• Have a high school diploma or G.E.D.
• Be available to work day, evening, and weekend hours - including Sundays as assigned.
• Be able to work well in a team setting.
• Be able to navigate basic computer functions, including Microsoft Word, Excel, internet browsing, and be able to learn Library's computer systems with simple training.
• Be bilingual (preferred but not required).

What does the job look like?

• Checks-out and renews materials to patrons. Assists patrons with questions regarding library policies, procedures and services, analyzing and making decisions regarding patron problems, using good and appropriate judgment.
• Assists patrons with finding library materials, recommending titles, locating library materials at other branches and placing requests. Provides preliminary quick or ready reference assistance and refers in-depth research to Librarians on duty. Helps with summer reading desk.
• Assists in collection management activities including general maintenance, sorting/shelving materials, weeding, reading shelves and moving materials as needed.
• Evaluates items for circulation and fixes/deletes/sends items to proper department for thorough investigation. Sends damage letter to patrons and contacts patrons for missing/mismatched items.
• Processes all outgoing and incoming materials in a timely manner. Checks items for damage and fixes/cleans material if possible. Processes and shelves holds. Checks items for RFID tags.
• Assists patrons with library card applications.
• Records and reports stats related to study room use; assists patrons with scheduling, reserving, and opening study rooms.
• Learns and stays current on changing software including e-resources.
• Prepares cash drawer and identifies reasons for overages and shortages. Prepares and delivers the bank deposit.
• Accepts payments for overdue, lost and damaged materials, along with faxing, printing, copying services. Sets up payment plans as needed.
• Instructs patrons and assists with computers, faxing, printing, copying and scanning.
• Answers telephone inquiries.
• Able to multitask while assisting patrons in a fast-moving atmosphere.
• Able to work the normally scheduled work time for this position.
• Able to cope with daily job-related stress and challenges.

What's In It for You?

We offer our employees a robust compensation package! Our comprehensive benefits include: 100% company-paid long term disability, low rates on group life coverage, a Library paid pension plan, 11 paid holidays each year, and generous amounts of PTO. Part-Time employees qualify for dental insurance, vision insurance. The Library proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels.