Lending Technology Business Analyst

Title: Lending Technology Business Analyst

Location: , Illinois

Job Description:

This role involves analyzing, documenting, and optimizing loan origination and servicing processes, along with supporting technology systems. The Business Analyst will identify gaps in business and IT workflows and develop process models to enhance efficiency, data integrity, compliance, and overall loan lifecycle performance.

Pay: W2 $77/h

RESPONSIBILITIES

• Identify and analyze business problems across loan origination and servicing processes, defining scope and solutions including requirements, process optimization, and system enhancements.
• Lead requirements gathering sessions with stakeholders across origination, servicing, operations, compliance, and IT teams.
• Collaborate with stakeholders to gather, document, and validate business and system requirements.
• Document current-state and future-state process flows and perform gap analysis within loan origination systems.
• Partner with technology teams to design and implement LOS enhancements, integrations, and configurations.
• Support all aspects of the project lifecycle, including requirements gathering, solution design, testing, implementation, and post-production support.
• Participate in full project lifecycle activities, including requirements definition, solution design, testing, and deployment.
• Maintain and manage project artifacts such as requirements, process maps, issue logs, and implementation plans.
• Assess regulatory impacts and ensure solutions align with lending compliance requirements.
• Support the Project Manager with planning, execution, risk identification, and delivery tracking.
• Act as liaison between business users and technology teams to ensure solutions meet business needs.
• Identify, track, and resolve issues related to loan data, system performance, or integration points.
• Support system implementations, upgrades, and releases as needed.
• Build and maintain strong relationships with internal stakeholders and external partners/vendors.
• Perform other duties as assigned.

QUALIFICATIONS

• Postsecondary education.
• 5+ years of Business Analyst experience.
• 3+ years of hands-on experience supporting loan origination and/or servicing platforms.
• Strong experience across all phases of the project lifecycle using Agile, Waterfall, or hybrid methodologies.
• Experience working in mortgage or consumer lending environments with exposure to both origination and servicing processes.

PREFERRED

• Experience specifically with WGS NetOxygen (NetO) and/or FIS Advance Loan System (ALS).
• Relevant postsecondary education.
• Technical experience.
• Financial industry experience, especially with BMO.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.