Junior Content Designer

Junior Content Designer

Toronto (Hybrid)

Placement Type:

Temporary

Salary:

$40-43 Hourly

$40-$43 hr W2 T4

Our top financial client is looking for a talented Junior Content Designer to join its team in Toronto on a hybrid basis!

As a Content Designer, you will shape the digital conversations we have with our clients across every product interface. Success in this role requires a strategic mindset toward content creation and delivery—knowing precise answers to what we communicate, how we say it, and where each message lands best.

You will partner with cross-functional disciplines to establish the core value of our digital products. You’ll ensure that every touchpoint—from promotional messaging to transactional flows—consistently reflects that value throughout the user journey. Simply put: you will leverage content to bridge the gap between product capabilities and client priorities.

What You Will Do:

Content Strategy

• Develop actionable content strategies that address client information needs across our digital product portfolio.
• Lead collaborative design workshops, ideation sessions, and co-creation activities.
• Clearly articulate the reasoning behind content strategy decisions and offer design guidance to team members.
• Guide the broader design team on internal communication standards, tools, channels, and best practices.
• Serve as a client advocate, championing user needs during product design decisions and evaluating how content impacts the overall user experience.

Content Creation

• Craft clear, client-centric UI copy that aligns with our core design principles and product goals—including microcopy, tooltips, hidden/alt text, metadata, and in-app or go-to-market copy.
• Partner with team members to shape non-textual assets, including iconography, info graphics, visuals, and data displays.
• Integrate Inclusive Design principles directly into your content design and creation process.
• Work alongside Legal, Compliance, and Regulatory partners to ensure all digital communications satisfy governing standards.
• Oversee content documentation and lifecycle management from creation to archive.

Research & Testing

• Collaborate with Design Researchers to help the team identify key questions to answer through usability research.
• Partner with Design and Testing Leads to plan and execute tests measuring the effectiveness of specific copy and content strategies.
• Analyze competitor messaging and complete competitive audits tailored to project goals.
• Conduct content audits when necessary to identify gaps and optimization opportunities.

What You Will Bring:

• Education: Post-secondary degree or college diploma preferred.
• Experience: 4+ years of professional writing experience within an agency or in-house creative team.
• Skills: Strong critical thinking and structured problem-solving abilities.
• Language: Professional fluency in English.
• Portfolio: Demonstrable work samples showing real-world copywriting and UX writing examples.

Nice to Have

• Professional working knowledge or fluency in French.
• Practical understanding of web accessibility standards (WCAG) and inclusive content practices.
• Strong interest in emerging design, UX, and technology trends.

What’s In It For You:

• An Inclusive Culture: Join a supportive design community where your ideas are valued, heard, and backed by expert peers.
• Massive Scale: Build solutions used daily by millions of people within an organization recognized globally for digital innovation.
• Meaningful Impact: Work with a team expanding the boundaries of product design to improve lives across the communities we serve.
• Practice Leadership: Help elevate Content Design as a discipline locally and serve as a benchmark for peers worldwide.

The target hiring compensation range for this role is C$40 to C$43 hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.