Jotform Specialist

Jotform Specialist

Location: Santiago, Dominican Republic

Employment Type: Full-time

Work Arrangement: Remote 

Education: Bachelor's degree in Business, IT Support, Marketing, or a related field

GENERAL DESCRIPTION OR PURPOSE OF JOB:

This role supports Enterprise Revenue Enablement and Operations with expertise in JOTFORM.   Under general direction, the incumbent devises or modifies systems, processes and/or procedures to solve moderate to complex business problems and plays a key role in the digital transformation specifically utilizing JOTFORM.

RESPONSIBILITIES / ESSENTIAL FUNCTIONS: 

JOTFORM Support and Development

• Work closely with a cross functional team to create Jotform solutions to drive efficiencies.  In some cases the Jotform may be of moderate to highly complex with multiple conditions .
• Maintain and develop a job queue Jotform requests
• Develop intergations to existing platforms.  Oracle.  OnBase.   SFDC.
• Work across the organization to integrate and maintain data sources and structure
• Understand how potential integration of Jotform could enhance workflow

Cross Functional Support of JOTFORM Ecosystem

• Collaborate with cross functional teams to create efficiencies and improve processes
• Devise systems and/or process solutions to solve complex business problems

• Work with key business strategy owners to ensure alignment of technology applications and business strategy. Work cross functionally to guide and advise IT, Marketing and Sales on field requirements to drive efficiency and revenue 
• Advise and facilitate launching of updates and rollovers
• Project execution and project implementation
• Test and troubleshoot Jotofrms and work cross functionally to advise and guide IT, Marketing and Sales owners to resolution

Revenue Enablement

• Work with sales management to support sales strategy initiatives and business priorities
• Sales analysis and metrics reporting as necessary to support sales management and independent sales representatives
• Work with our Sales, IT and Marketing Teams to ensure success
• Work closely with IT, Sales and Marketing leadership to ensure high adoption and engagement in best practice activity

JOB REQUIREMENTS/SPECIFICATIONS:  Note that (i) computer literacy and working-level skill with the basic MS Office suite (Word, Excel, Outlook, Explorer), (ii) good verbal and written communication skills, (iii) good interpersonal skills, and (iv) the ability to work well both individually and in a team environment are default requirements for all Jostens exempt and salaried nonexempt employees.

 Required:

• Advanced English
• B.S. degree in business, IT support, marketing, or related field.
• 2+ years of demonstrated experience and knowledge of JOTFORM
• Broad knowledge of JOTFORM business widgets and elements. 
• Highly detailed and process oriented.  Systems thinking. 
• Excellent time management and organizational skills
• Ability to effectively participate on cross-functional teams and across, up and down the organization
• Ability to use project management discipline to plan, track, execute and communicate project process
• Ability to provide solutions and ideas and consider a broad range of internal and external factors in solving problems
• Demonstrated ability to handle confidential information with the highest degree of professional responsibility.
• Strong analytical and decision-making skills. Ability to read, analyze, and interpret information.
• Ability to define problems, collect data, establish facts and draw valid conclusions and effectively adapt to rapidly changing technology 
• Strong analytical ability to devise process and solutions to solve complex business problems

Other Benefits:

• Weekly Payment
• 2 way free transportation
• Law Benefits
• Complementary Medical Insurance
• Pharmacy and Optic Center benefits
• Internal Cooperative
• Referral Program
• Growth Opportunities

About Jostens:
Celebrating 125+ years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams, and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

https://www.jostens.com/about/california-employee-privacy-policy