IT Specialist - Manager

Title: IT Specialist/Manager

Location: Marlton

Department: Product Design Engineering

Job Description:

Location: Hybrid Role, Marlton NJ 08053
Salary: $80–$130,000 per year, compensation is based of of experience
Job Type: Full-Time, W-2

Comprehensive Benefits

• Medical, dental, and vision insurance

• 401(k) with company match

• Life Insurance

• Generous paid time off and holidays

• Employee referral program

Who is InSite Health?

InSite Health is a leading behavioral health organization partnering with several hundred schools to deliver best-in-class mental health programs for students. We are equally committed to supporting the employees who make this work possible by fostering a culture of care, collaboration, and shared purpose.

We leverage proprietary technology and a collaborative care model to help districts identify, support, and manage student needs more effectively by integrating clinical services, data-driven insights, and streamlined workflows. This approach helps reduce symptoms in students, improve outcomes, decrease risk, and allow schools to operate more efficiently across their behavioral health programs.

What You'll Do

• Manage the full device lifecycle: procure, set up, and configure laptops and equipment for new hires; handle secure off-boarding and asset recovery for departing employees

• Serve as the primary point of contact for employee IT support (hardware, software, account access, connectivity issues)

• Administer core business systems: identity/access management (SSO), email, endpoint management, and SaaS application access

• Own and continuously improve our security posture — including endpoint protection, patch management, access controls, and security awareness practices

• Develop and maintain IT policies, procedures, and documentation (onboarding/off-boarding checklists, acceptable use, data handling, etc.)

• Support compliance efforts relevant to a health tech company (e.g., HIPAA-related safeguards, vendor security reviews, audit prep)

• Monitor systems for vulnerabilities and respond to security incidents as they arise

• Manage relationships with IT vendors and service providers (JumpCloud, Google Workspace, Huntress)

• As the company grows, potentially support client-facing technical work — helping customers with integrations and technical setup within our software platform

Qualifications

• 5+ years of experience in an IT support, systems administration, or infosec-adjacent role

• Hands-on experience managing device provisioning/de-provisioning and endpoint management tools (JumpCloud, Google Workspace, Huntress)

• Solid understanding of security fundamentals: identity and access management, endpoint protection, network basics, and common threat vectors

• Experience administering common business SaaS tools (Google Workspace, Slack, HR/IT systems)

• Comfortable working independently and setting priorities without a large team around you

• Strong communication skills — able to explain technical issues clearly to non-technical colleagues

• Experience in a startup or fast-growing company environment, where processes are still being built

• A plus: familiarity with compliance frameworks relevant to health tech (HIPAA, SOC 2) or experience supporting client-facing technical integrations/APIs

Preferred Qualifications

• Experience supporting SOC 2 certification efforts, including audit preparation, documentation, implementation of controls, and ongoing compliance.

• Ability to work closely with the technology team to drive and maintain SOC 2 certification.

• Previous experience in a small organization or as the primary/sole IT practitioner, with a hands-on approach to infrastructure, security, and user support.