IT Assistant - Soldier Field

Title: Event Day IT Assistant - Soldier Field

Location: Chicago United States

Categories: Supervisor

Administrative Assistant

HOURLY

Brand: Levy Sector

Position Type: Part Time

Job ID: 1537119

Job Description:

Pay Range: $22.00 to $22.00

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

We are seeking a dependable and tech-savvy Event-Day IT Assistant to support IT operations during events at Soldier Field. This role is critical in ensuring all technology systems function smoothly to support stadium operations, staff, vendors, and guests. The ideal candidate thrives in fast-paced, live-event environments and can quickly troubleshoot technical issues with professionalism and urgency.

Key Responsibilities

• Provide on-site IT support during events at Soldier Field
• Troubleshoot hardware, software, and network issues in real time
• Support point-of-sale (POS) systems, ticketing systems, and payment devices
• Assist with setup, testing, and takedown of event-day technology equipment
• Respond to IT service requests from stadium staff and vendors
• Monitor system performance and escalate complex issues when needed
• Maintain clear communication with the IT team and event operations staff
• Ensure all equipment is properly stored and accounted for post-event

Qualifications

• Basic to intermediate knowledge of IT support, networking, and troubleshooting
• Ability to work evenings, weekends, and holidays based on event schedules
• Strong problem-solving skills and ability to stay calm under pressure
• Excellent communication and customer service skills
• Ability to walk/stand for extended periods and navigate a large venue

Levy is a member of Compass Group USA

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program