Inside Sales Representative

Title: Inside Sales Representative

Location: London

Job Description:

Join our Movement and Champion Restaurant Culture! 

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. 
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

In the UK, we operate in a fast-paced and highly competitive market, where success requires strong execution, resilience, and commercial drive.

This role is a high-performance, target-driven Inside sales position, focused on new business acquisition, where you will manage your own pipeline and contribute directly to business growth.

  Discover life at TheFork

What you will do:

This is a desk-based role focused on outbound sales activity.

Your day-to-day will include:

• Prospecting restaurants via high volumes of cold calls and outbound outreach
• Conducting virtual meetings and product demos to present TheFork products and services.
• Managing your own pipeline from first contact to closing
• Following up relentlessly and keeping momentum with prospects across multiple touchpoints. 
• Negotiating and closing deals in a competitive environment
• Following up consistently with prospects to move deals forward

This is a highly proactive new business role focused on self-generated pipeline and outbound prospecting. Success in this position comes from consistency, ownership, and the ability to build strong commercial relationships in a fast-paced environment.

What success looks like:

First 60 days:

• Ramp quickly on product knowledge and sales pitch (both B2C and B2B)
• Build a strong pipeline of qualified opportunities
• Demonstrate consistent daily activity (calls, meetings, follow-ups)
• Close your first 10+ deals independently

After 60 days:

• Reach full productivity on monthly targets
• Manage your pipeline independently
• Consistently generate new business through outbound activity (65+ calls per day/10+ meetings per week)

Who you are:

You must meet these essential qualifications:

• Fluent in English; additional languages are a strong advantage
• 2–4 years of experience in sales, ideally in outbound B2B or inside sales roles
• Proven ability to manage a pipeline and close deals independently
• Excellent communication skills, particularly over the phone
• Confidence to pitch via the phone on the office floor in front of your peers & other stakeholders
• Resilience, with a positive and proactive attitude towards working in a target-driven environment
• Strong organisational skills, with the ability to manage priorities effectively in a fast-paced setting

You can impress with the following:

• A self-starter mindset, with a strong sense of ownership and accountability
• A genuine passion for hospitality, with an interest in digital products and technology.
• A competitive nature, at TheFork, we strive to be the best.
• Curiosity, eagerness to learn, and motivation to develop within your role
• Confidence using digital tools, including Google Workspace; experience with CRM systems is a plus

What we offer you:

•  An awesome team 
•  Competitive fixed salary and uncapped comission
•  A permanent contract
•  Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
•  Lunch vouchers available 3 working days per week (delivered to the office only)  
•  International teams and a multicultural environment spanning 11 offices across Europe
• Highly inclusive working environment  
•  Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
•  Continuous learning and development programs
•  Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
•  Health insurance 
• Life & Disability Insurance at no cost to the employee
•  Attractive pension plans  
•  Amazing offices with dining, a coffee point on each floor, and leisure area    
•  Team building events