Housing Navigator

Are you genuinely concerned that people in vulnerable situations will have a good place to live?

NAV - Reception and opportunities, Oslo Municipality, St. Hanshaugen District

About the position

Nav St. Hanshaugen consists of approximately 130 committed and professionally strong employees. We are a Nav office in constant professional and organizational development. The office consists of six departments, each with its own task portfolios. We work closely in an interdisciplinary environment, where involvement, openness and trust are central.

We are looking for someone who is passionate about social work and Nav's social mission, and who sees housing as a key factor for coping, participation and quality of life. You have a genuine belief that everyone - regardless of life situation or health challenges - has the opportunity for development, activity and inclusion.
You thrive in a developing professional environment, and are motivated by complex issues and collaboration across disciplines and services. You handle change well and want to contribute with your expertise to finding good, comprehensive housing and service solutions for users.
 

Oslo Municipality

 Place:

Oslo, OSLO

 Job title:

Housing providers

 Positions:

1

 Full-time / Part-time:

Full-time

 Employment type:

Substitute

 Position percentage:

100

• Identify and provide advice and guidance to users who are at risk of losing, or who have lost, their home.
• Arrange viewings for users.
• Be with users on viewings.
• Conduct weekly housing searches.
• Assist in the process of entering into contracts, including deposits.
• Follow-up of users who are in overnight accommodation.
• Assist in the work of finding housing for refugees.
• Network building and follow-up of landlords.
• Case processing according to the Social Services Act.
• Case processing according to Section 17 of the Social Services Act.
• Participate in collaboration meetings with colleagues in Nav and in the district regarding common users. 
 

Qualifications

• We are looking for people with a 3-year social work education from a college or university, such as a bachelor's degree in social work or welfare. Applicants with other relevant 3-year college or university education will also be considered.
• Experience from working with Nav's user group
• Good knowledge of Norwegian, both written and spoken
• Good computer skills and ability to familiarize yourself with new computer systems
• Knowledge of the Norwegian Tenancy Act
• Experience with users who have challenges with substance abuse/psychiatry.
• Knowledge of, and interest in, Nav's social mission

It is an advantage if you have

• Knowledge of the professional systems FASIT, MODIA and GOSYS.
• Experience in providing housing is desirable.
• Knowledge of the Social Services Act. 
• Case processing experience under the Social Services Act. 
• Previous experience with housing work. 

Personal characteristics

It is important that you
• take initiative and be proactive
• collaborate and interact well with colleagues, users and partners
• are robust, handle unpredictability and changes, and are positive about new challenges
• are independent, structured and good at self-management

Personal suitability will be emphasized.

We offer

• Exciting and meaningful work tasks within an important social area that is currently receiving significant attention.
• A good professional environment with skilled and committed employees.
• Hybrid workday.
• Office close to the city center, with SATS next door. Short distance to cafes and public transportation. 
• Training during working hours
• The position is directly paid with a salary range of 42-45 based on seniority, in accordance with the Oslo Municipality's salary regulations.