Group General Manager Operations

Title: Group General Manager Operations - South

Location: Camberwell Australia

Job Description:

General information

Position number

50574383

Division

Operations

Business unit

Southern Operations

Office location

Camberwell

Description and requirements

• Lead a $600m+ multi‑state operations portfolio across southern Australia
• Set operational strategy and execution discipline across 36 homes and 6,300+ team members
• Drive commercial performance, standardisation and customer outcomes at scale
• Join a purpose‑led executive team shaping the future of aged care operations

Join Regis - Where Care Meets Career

With 84 locations and 12,000 employees nationwide, Regis is one of Australia's leading aged care providers - supporting older Australians to live with dignity, choice and independence while offering meaningful career pathways for our people.

As Group General Manager (South), you will have accountability for a significant and geographically diverse portfolio:

• 36 residential aged care homes across VIC, TAS, SA and WA
• Circa 3,868 operational beds
• Annual revenue circa $610m
• 5 Regional General Managers as direct reports
• Circa 6,335 team members across operations, clinical, admissions, care, hospitality and maintenance

Why You'll Love Working With Us

• Hybrid working arrangements that support balance and flexibility
• Competitive executive salary package
• Career development through training and study support
• 12 weeks paid parental leave
• Recognition programs celebrating your impact
• Flare Benefits - discounts across 500+ brands, plus savings on groceries, gyms, travel and more

About the Role

Reporting to the Chief Operating Officer, the Group General Manager (South) provides strategic and operational leadership across Regis' southern residential aged care portfolio.

You will:

• Partner with the GM Optimisation to define and deliver a clear operational vision and execution roadmap
• Drive commercial performance across occupancy, resident mix, funding and cost efficiency
• Lead through Regional General Managers to deliver consistent, high‑quality care at scale
• Standardise operations and embed disciplined execution across the portfolio
• Support acquisition integration, new developments and enterprise‑wide initiatives
• Partner closely with stakeholders to uplift clinical care capability, identify and mitigate risks across the portfolio and manage interactions with the Commission
• Partner closely with Corporate head office functions to align strategy, enable execution and drive consistent performance across the portfolio
• Champion resident experience and satisfaction as a core driver of operational performance
• Lead and embed a high‑performance culture across the portfolio, driving engagement, safety, leadership capability and effective EBA outcomes

Make an impact you will feel proud of.

What You'll Bring

• Proven experience leading large, multi‑site, geographically dispersed operations
• Strong commercial and strategic acumen, with accountability for financial outcomes
• Experience designing or uplifting operating models, operational strategy or transformation programs
• A customer‑led mindset with capability in product, service and customer journey optimisation
• Exceptional leadership, stakeholder influence and execution discipline
• Tertiary qualification in business, management or a related discipline (aged care experience valued, not essential)

Why Our People Love Regis

We care - for our residents and for you. Expect a culture of belonging, wellbeing and recognition. Our award‑winning Circle of Care initiative ensures your safety, wellbeing and support every day - physically, emotionally and professionally.